Certified Secure Recovery Practices
Secure Data Recovery stands out because of its many security certifications and overall compliant practices. A third-party auditor reviews our environment and practices on a regular basis to ensure we are meeting industry standards. We are an SSAE 18 Type II Certified company and are a GSA Approved Contractor to even work with government agencies. Some of our other certifications include:
- TRUSTe Verified
- HIPAA Compliant
- FIPS 140-2 Level 3 Validated Data Handling Practices
- Class 10 ISO 4 Cleanroom
Reliable Customer Service
Our dedicated customer service representatives are available to help the people of Bonita 24/7 through our phone lines. We can answer your questions about the recovery process, start your case, and give you updates on the status of your recovery. Our convenient online customer portal allows customers to easily track their device from shipment to our lab until the data is returned on hardware encrypted storage media.
The standard service comes with free diagnostics and our emergency service has an average turnaround of 48 hours. Each case we receive is given a turnaround time and price point, and customers do not have to pay more than what is agreed to, even if the recovery takes longer than expected. If your data proves unrecoverable, we assure you no one else can retrieve your files. We stand by our “no data, no recovery fee” guarantee, meaning that if we can’t recover your data, you don’t pay the recovery fee.
Recovering from any Data Loss Scenario
Our engineers have dealt with every type of data loss scenario, including devices that have experienced water or fire damage. If your device has experienced any of the following, immediately power it down and call a professional.
- Virus Damage
- Accidental File Deletion
- Mechanical Damaged Hard Drives
- Electrical Event such as a Power Surge
Don’t stress if your media has experienced damage or your files have become corrupted. Secure Data Recovery is available 24/7 to help you with your data recovery needs. Call 1-800-388-1266 to start a case today.