Frequently Asked Questions About GSA Contractor
Secure Data Recovery Services is a proud member of the General Services Administration's schedules, established to provide state, local and federal government offices with an efficient way to hire reputable contractors. We offer all of our professional data recovery services through the GSA schedules, delivering reliable results with excellent pricing.
The GSA program helps to limit costs for government-affiliated agencies and institutions.
Click on any of the questions below for more information about the GSA program and our data recovery services. To set up a case or for additional documentation and information, call 1-800-388-1266.
Q: What are the GSA schedules?
The GSA schedules include a list of service providers that have negotiated contracts with the General Services Administration. GSA contracts provide an efficient, cost-effective purchasing process for government and military clients.
- Q: Who can use GSA contracts?
Generally speaking, most federal, state and local government institutions can qualify, but GSA eligibility is fairly complex. Visit this page for more information: Eligibility to Use GSA Sources.
- Q: What is GSA Schedule Certification?
A term that refers to contractors listed on the GSA schedules. Contractors need to meet a number of strict criteria in order to receive a GSA Contract Number, and the certification process is extremely involved.
- Q: Does the GSA require any specific security protocols for data recovery companies?
Yes. The GSA requires a number of access controls for services that necessitate the access of personally identifiable information. More information is available here: http://www.gsa.gov/portal/content/104257
Secure Data Recovery Services maintains strict security in accordance with the GSA's requirements. We also hold a number of additional credentials including SSAE 18 Type II SOC-1 certification. Our teams use the same strict security controls when treating every case, and customer privacy is always our highest priority.
- Q: Will I save money by working with a GSA-approved data recovery company?
Yes. The General Services Administration schedule provides discounted rates for government and military institutions. The stated goal of the program is to negotiate the best possible price for every included service.
Secure Data Recovery Services already provides some of the best rates in the data recovery industry, and with our risk-free diagnostics and no recovery, no service charge guarantee, we provide dependable results for all of our clients.
- Q: What services are available through the GSA schedules?
All of our data recovery services are available through our GSA contract. This includes our 24/7/365 emergency data recovery services, RAID repair services and other advanced options.
Secure Data Recovery Services provides services for hard drives, RAID arrays, solid-state drives, data tapes, optical media, legacy systems and all other digital devices. Our engineers have experience with all operating systems and file systems, and through our fully outfitted laboratory, we can safely treat any digital device. Contact our customer service team for more information.
- Q: What differentiates Secure Data Recovery from other companies on the GSA schedules?
We were the first company to establish a certified Class 10 ISO 4 Cleanroom, which protects hard drives and other devices while our engineers perform precise repairs. We use superior access controls to protect data, and with a large network of offices, we provide efficient services for all of our GSA contract clients.
- Q: Where can I find Secure Data Recovery Services' GSA information?
A: Our credentials are listed below. You can also contact us at 1-800-388-1266 for more information.
GSA Contract: GS-35F-288BA
Cage Code: 6BP27
- Q: Do GSA contracts receive a different quality of service?
No. Every case we receive benefits from our industry-leading success rates and our superior security controls. Our engineers do not give a higher or lower preference to any individual device.
- Q: I work for a private company that does not use the GSA schedules. Is there a reason that I should choose a GSA-approved data recovery company?
Yes. While you might not directly benefit from the GSA schedules program, GSA certification shows that a contractor uses appropriate security controls. The GSA certification process is fairly complex, and qualification may indicate a higher quality of service.
- Q: My question is not answered here. Where can I find additional information?