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LTO Tape Data Recovery saves over a terabyte of important video footage

LTO Tape Data Recovery saves over a terabyte of important video footage

Pilgrim Media Group, a large production company based in Los Angeles, California, creates programming for major TV networks that include Discovery, the History Channel, Lifetime, National Geographic, and many others. They recently contacted Secure Data Recovery for help with LTO tape data recovery.


The production company uses Fujifilm LTO Ultrium 5 tapes with 3 TB capacities when compressed for its vast library of video files. LTO 5 tapes feature a proprietary NANOCUBIC thin-film coating process that boosts capacity and quality levels as well as dual partitions and a Linear Tape File System that allows file access directly from the tape in the same way hard drives or flash drives do.

Cause of Data Loss

One of the LTO 5 tapes that the company uses to store video files stopped working. Whenever it was inserted in the deck, the tape immediately ejected—a sign that the cartridge might be damaged. The company tried to access the tape on multiple decks, but the problem persisted. Having exhausted all its options, the company dropped the tape off at our Los Angeles office.

Data Recovery

For more than 15 years, our certified technicians have employed innovative solutions to resolve the most advanced data loss situations. We specialize in all forms of tape data recovery, including data conversions from legacy tape systems and restoration of lost files from any generation of LTO tape cartridge.


After accessing the LTO 5 tape, our technicians were able to isolate the missing videos among the DAT backup files. We extracted all video files to a customer-supplied transfer drive formatted for use with macOS for secure return shipment.

LTO tape cartridges remain a popular choice for companies that require durable and high-capacity storage systems. When these cartridges fail, recovering the lost data requires special tools and techniques to ensure a successful recovery.

Secure Data Recovery Services is an industry leader for data recovery from hard drives, mobile phones, RAID servers, tape storage systems, and all other devices that store digital data. Our expert technicians maintain a documented 96%.

For our authorized partners and individual customers alike, we make this pledge. If for any reason we can’t recover your lost data, you pay nothing. That’s our “No Data, No Recovery Fee” guarantee.

Call us at 800-388-1266 for a free consultation and no-obligation price quote. Our customer support team is ready to assist you 24x7.

Article by

After more than a decade in Southeast Asia as a reporter and editor for magazines, newspapers, and online media organizations, Philip Bader now serves as a freelance content writer for Secure Data Recovery Services. He writes blogs and web content about data storage technology, trends in enterprise data recovery, and emerging data storage technology.

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