Highly Certified Company
We are a highly certified company with SSAE 18 Type II certifications, meaning we are regularly audited by a third party company to ensure we are meeting industry standards. We were the first to implement a Class 10 ISO 4 Cleanroom, which keeps your device from experiencing further damage. Our top notch facilities and experienced engineers are why we have earned an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
We deal with a variety of data loss scenarios and have successfully retrieved data in cases where other companies were unable to help. Some scenarios include:
- Accidental overwrites
- Read/Write Head failure
- Damage from viruses
- Environmental damage and much more
Services to Match Your Needs
We provide a variety of service options to fit your budget and offer free diagnostics with our standard service. We even offer a 10% discount for students, which is helpful for the students of the University of Tennessee. Our diagnostic report includes a price quote and estimated turnaround time. For faster services, try our emergency services with an average turnaround time of 48 hours. Every case we receive is backed by our no recovery, no fee guarantee.
Our customer service representatives are available to talk 24/7 to answer questions about your case or walk you through the recovery process. Our online customer portal will give our Knoxville clients current updates about the progress of their recovery and our engineers are constantly discovering new recovery methods for all types of devices. If you are in need of data recovery, call us at 1-800-388-1266 to start your risk-free case today.