24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Secure Data Recovery Services in Knoxville, Tennessee

Knoxville’s Best Choice for Data Recovery

Secure Data Recovery has been serving the people of Knoxville, TN since 2007. Our experienced engineers have worked with all types of devices including flash drives, hard drives, RAID arrays, solid state drives, SQL Databases, and more. Our 96% success rate makes us the most trusted data recovery company in the industry.

Knoxville, TN - Office Locations

Secure Data Recovery Services in Knoxville, TN
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
2411 Callahan Dr
Knoxville, TN 37912
1-865-205-5571
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 7PM
Sun: 12PM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Secure Data Recovery Services in Knoxville, TN
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
11133 Parkside Dr
Knoxville, TN 37934
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 7PM
Sun: 12PM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Knoxville, TN
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
2451 University Commons Way
Knoxville, TN 37919
1-800-388-1266
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 7PM
Sun: 12PM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Knoxville is the third largest city in Tennessee with a rich history in manufacturing and railroads before becoming a hub for arts and culture. With a variety of music festivals and museums, they keep their over 187,000 residents busy. Whether it be the Women’s Basketball Hall of Fame or 21st Mortgage, Secure Data Recovery is there to help businesses small and large.

Highly Certified Company

We are a highly certified company with SSAE 18 Type II certifications, meaning we are regularly audited by a third party company to ensure we are meeting industry standards. We were the first to implement a Class 10 ISO 4 Cleanroom, which keeps your device from experiencing further damage. Our top notch facilities and experienced engineers are why we have earned an A+ rating with the Better Business Bureau.

BBB Accredited Company

BBB Accredited Company with an A+ Rating

You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.

» Verify our current BBB Rating


We deal with a variety of data loss scenarios and have successfully retrieved data in cases where other companies were unable to help. Some scenarios include:

  • Accidental overwrites
  • Read/Write Head failure
  • Damage from viruses
  • Environmental damage and much more

Services to Match Your Needs

We provide a variety of service options to fit your budget and offer free diagnostics with our standard service. We even offer a 10% discount for students, which is helpful for the students of the University of Tennessee. Our diagnostic report includes a price quote and estimated turnaround time. For faster services, try our emergency services with an average turnaround time of 48 hours. Every case we receive is backed by our no recovery, no fee guarantee.

Our customer service representatives are available to talk 24/7 to answer questions about your case or walk you through the recovery process. Our online customer portal will give our Knoxville clients current updates about the progress of their recovery and our engineers are constantly discovering new recovery methods for all types of devices. If you are in need of data recovery, call us at 1-800-388-1266 to start your risk-free case today.

Customer Reviews (8)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 8 review(s)

  • Reviewed on May 4 2020  |  La Vergne, TN

    Superb Service

    I had the pleasure of having Elijah Robinson help walk me through my recovery process of a failed external drive. I explained my situation and he was able to get me a recovery that I could afford and in a timely manner, which is difficult in general for a freelance video editor but he did it. I pray I never have to use a data recovery service again, but if I do I will be calling Secure Data Recovery.

  • Reviewed on Apr 15 2020  |  Mt. Juliet, TN

    Extraordinary service!

    It is hard to describe how devastated I felt when I realized that I could not access the data I had been storing on my external drive for more than 5 years. There were countless family photos, documents related to my roots research, and special music that I had been collecting. I am not tech savvy and I really did not know what to do when I could not access my data.
    I took the device to a local “U Break I Fix” store. They couldn’t help and suggested that they send the device to Secure Data Recovery for possible help. I lost a ton of data several years ago, so I wasn’t very confident that Secure Data could help and was blaming myself for another data loss.
    As soon as I talked with Elijah Robinson at Secure Data, my spirits began to improve. He explained carefully what Secure Data could do, and while he did not promise that the data could be recovered, his professional demeanor helped me feel more comfortable about the prospect of seeing my data again.
    He also told me something that would be valuable even if the data could not be recovered. He told me that after five or more years, devices like the one I used would lose its capacity to store data and retrieving the data would become difficult. Since then, I have been looking into cloud storage.
    After examining my device and determining what needed to be done to retrieve the data, he explained the process and quoted me a price. Unfortunately, the quote was beyond my budget. He told me he would see what he could do and came back with an amount that was till above my budget, but one that I was willing to stretch to.
    About a week later, he emailed me that the data had been restored and arranged for the device and the data to be shipped to me.
    I truly felt that Eli and I worked as partners and the result was the recovery of my data. He listened carefully to what my problem was and met my needs and exceeded my expectations. And, he was in continuous contact with me with reassuring progress reports. It could not have been a more rewarding experience. Thank you, Eli!

  • Reviewed on Apr 6 2020  |  Knoxville, TN

    Got my data back

    Elijah was very helpful, worked with my situation, and my valuable personal data was retrieved in a timely manner. Good stuff.

  • Reviewed on Nov 15 2019  |  Brentwood, TN

    Highly recommend!!!

    This company is extremely organized and easy to work with from the beginning to the end of the process. Elijah was very knowledgeable and quick to respond to all my questions. Very friendly and professional as well. I felt like my data was in good hands from the very beginning. Not to mention that they recovered all of my data - precious family videos and photos!! Thank you!!

  • Reviewed on Oct 31 2019  |  Knoxville, TN

    Charles Brooks, Brooks Photography

    I am so grateful for Secure Data Recovery and more importantly for Elijah Robinson. Secure Data could not have a better representative working with their clients. Elijah made this an incredibly comfortable experience and made every aspect of the process a breeze. Needless to say knowing 4 Tb of data could be lost would be a disaster, but Elijah was positive and reassured us that SDR would most likely be able to recover most if not all of the files on the drive. I checked with several companies before sending off the drive and fortunately my research pointed me to SDR as the best solution.
    Thanks so much for your service and a huge thanks to Elijah.

  • Reviewed on Oct 8 2018  |  Asheville, NC

    Data Recovery Service

    Although my removable hard drive was ultimately not recoverable, I found Secure Data was very responsive to my requests for information and speed in shipping. I am sure that if there was a way to recover my data they would have found it. There was no charge to there prompt service and diagnostics. I paid only for shipping my hard drive back to me. I will do business with them again in the future.

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