Excellence in Customer Service
When data loss strikes, you’re already experiencing enough inconvenience and stress. That’s why we offer every customer a risk-free diagnostic evaluation of their media along with a zero-obligation price quote. We even have convenient drop-off locations for you to send your media to us, or you can send it directly to our lab with a prepaid shipping label. If you’re in a hurry, we also offer emergency services with a 48-hour turn around.
Our certified engineers work tirelessly to train with every possible recovery method for your media. But we don’t stop there. Our R&D department is always looking for new data recovery techniques, not just for existing media, but even for media that’s soon to hit the market. When you entrust your media to us, we’ll use every means possible to get your data back. If it somehow proves unrecoverable, we guarantee you that none of our competitors can get that data back. But then you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
Our determination to excel in both customer service and recovering your data has earned the attention of the Better Business Bureau and the award of an A+ Rating as a company!
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
The Highest Standards in Data Recovery
Each of our certifications is a badge of quality assurance when you entrust your media to our certified engineers. Thanks to our Class 10 ISO 4 Cleanrooms, airborne particles are kept to a minimum which further maximizes your chances of a successful recovery. Your data privacy is also important to us, and with our SSAE 18 Type II Certification, you can rest easy knowing that your data’s privacy will be maintained from the moment it reaches our lab. Have a look at our other industry-leading certifications:
FIPS 140-2 Level 3 Data Handling Practices
GSA Approved Contractor Status
PCI Security Standards
SAS 70 Audit Compliance
EU-U.S. Privacy Shield Certification
Protect Your Data with the Best in Callahan, FL
On one hand, data loss can come suddenly with a bolt of lightning, a drop into a backyard pool, or even when you accidentally drop your smartphone. There may be less obvious signs of data loss such as grinding sounds coming from your hard disk drives, your smartphone taking a lot longer to boot up and load apps, or your computer experiencing Blue Screen of Death errors.
Should you catch any of these tell-tale signs of impending data loss, don’t hesitate to call upon the data recovery specialists at Secure Data Recovery. Call us at 1-800-388-1266 and stop data loss in its tracks!