Minor damage caused by improper handling can be seen in fingerprints that may bloc a disc reading from reading the surface of the disc. If you’re having trouble gaining access to a scratched or damaged CD, here are 5 ways to try to recover your data:
Try a Different CD or DVD
Just as discs are getting older, most disc drives are as well. Many of the leading laptops no longer even come with a disc drive. Make sure the problem is with your disc and not your drive by training one or a few other discs in the drive. If these other discs work, you’ve confirmed there is a problem with your damaged disc.
Clean the Disc
Dirt, dust, and oil build-up on a disc can sometimes give the misleading appearance of a scratch. Gently wash the disc under warm water as you softly rub it with your finger while washing. If you’d rather avoid water, you can use alcohol with a cotton swab to clean your disc. Always rub the disc in a radial motion. Let it air dry.
Polish the Disc
Be careful with this and all strategies that involve touching your disc. They should only be used in a last resort and carried out with caution. Some people have reported success in using a small amount of toothpaste and a soft cloth to polish a disc. No need to scrub the CD. Just rub it gently in a radial motion until you wipe it off completely.
Try Data Recovery Software
SecureRecovery for CD-DVD is a windows application that walks users through recovery with an easy-to-understand interface. Run the application, view what files are on your CD (even if they are not readable), and copy them to another location. The software features a try-it before you buy it functionality that lets you view the files before committing to buying a licence.
Seek Professional Help
If you’ve tried DIY recovery strategies and/or your data is too important to risk further loss, let the professionals at Secure Data Recovery lend a hand. Our team is skilled at recovering media, even after it has incurred physical damage. Fill out an Online Help form today for a free quote, a media analysis, and an estimate of how long it will take to recover your data.