What to do if Your Computer Keeps Freezing
There are few things more frustrating than when your computer keeps freezing up. Your first thought is that you may not be able to go online or use your computer for any of the things that you normally do. But then you suddenly become concerned about your data and things can seem to get worse as your computer keeps freezing up on you.
A computer that freezes up is a sign that there are significant issues that need to be resolved.
We have all of the professional services you would need to retrieve your data if your computer keeps freezing and you can no longer access your critical information. Give us a call for a free quote on retrieving the data from your hard drive, and know your options. There are a few other things that you can do if your computer keeps freezing up and you fear for the security of your critical information.
Do Regular Backups
One way to give yourself peace of mind about your computer issues is to back your data up every week and protect it. If you start to notice intermittent freezing issues, then perhaps you should back up your data more often than once a week.
We always encourage our customers to back up their data as often as possible. If your data backup system fails, then give one of our certified experts a call and we will retrieve your data using our proven methods.
Unplug External Devices
Sometimes a frozen computer can have a simple solution: Before you start your struggling computer up, try unplugging everything you’ve hooked into it, from printers to networking cables. If your computer starts right up, then one of your peripherals or connecting cables is the culprit.
If you have extra cables, then try replacing all of your peripheral cables to see if that helps. If it doesn’t, then you will have to go through a process of elimination to see which peripheral device is causing the problem.
Suspect a Recent Upgrade
Did you recently add memory or software to your computer? Your memory chip could be loose in its seat, or the program could be causing a conflict.
Shut your computer down and then check on that memory chip. If it is installed properly and the computer still freezes, then you have a bad memory chip. Use the same process for new modems, network cards, or any kind of internal upgrade.
If you just added a piece of software to your computer and now your computer freezes each time you access that software, then this problem is pretty easy to troubleshoot. Remove the software and restart your computer. If the problem is gone, then you have found the culprit. Contact the software developer to see if there is anything you can do to get the software to work properly.
Scan For Viruses
In many cases, your computer problems originate from a virus that you picked up either from downloading a program, going to an infected website, or clicking on a link or attachment in your email. The best course of action here is to purchase a reliable anti-virus program and start your computer with the anti-virus disc in your CD/DVD drive. The anti-virus software should be able to take it from there.
We have seen all kinds of issues that can cause a computer to freeze up, and some of the causes can be pretty nasty. If you have tried everything we have mentioned and you are still having issues, then you should give us a call and let us retrieve your data. From there, you can either replace your hard drive or try loading a new operating system on your computer.