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Data Recovery Services for USB Drives and Flash Media

Flash media technology has progressed significantly over the last decade, and many digital devices now use high-speed flash memory for long-term storage. USB flash drives are a particularly convenient alternative to external hard drives, and most digital cameras rely on some type of flash memory card.



Secure Data Recovery Services offers specialized recovery and media repair services for all flash devices including:

• All USB Flash Drives
• All Memory Stick Formats
• SD, miniSD and MicroSD Cards
• CompactFlash Cards
• xD Picture Cards
• MMC, iStick and More

We specialize in flash media recovery and can treat logical or physical data loss in a matter of days. Our facilities have specialized utilities and hardware that allow our engineers to work safely with all types of flash devices, and we offer industry-leading success rates for all of the formats listed above.

Secure Data Recovery Services is the most secure flash media recovery company in the world. We hold SAS 70 and SSAE 16 Type II Certifications, as well as separate compliance certifications for HIPAA, FERPA and PCI-DSS. Visit our certifications page to view our security credentials or for more information.

Common Sources of Data Loss for Flash Media

Flash media devices can resist impact damage much better than hard drives or other mechanical storage devices. However, flash drives can take on physical damage when mishandled in extreme cases, and they do not provide protection from logical damage.

Many flash devices are susceptible to memory wear, which occurs when users write excessive amounts of data, usually over long periods of time. Eventually, the flash chip loses its ability to store data, and files may appear corrupt or unreadable. This failure scenario is particularly common with older memory cards.

Data loss scenarios for flash devices include:

• Broken USB Connection
• Snapped Electronics Board
• Overheating
• Memory Wear from Excessive Use
• Accidental Deletion or Formatting
• Virus Damage
• User Damage
• File Corruption
• Missing or Damaged Files
• Smoke, Fire or Water Damage

If your flash drive is physically damaged, your computer may have trouble recognizing it. Your computer may also regularly freeze or lock up when a flash drive is attached. Many failure scenarios have similar symptoms, and diagnosing the exact cause of data loss can be difficult.

Before attempting data recovery, our engineers can analyze your flash device to provide you with a detailed diagnostic report. This report allows you to review recovery costs, a list of recoverable files and a turnaround estimate before making a decision regarding your data recovery case. Call us today to set up free diagnostics at one of our facilities.

Advanced Laboratories for Fast Media Repair and Recovery

Flash media presents several challenges for data recovery engineers depending on the failure scenario and the architecture of the device's memory chips.

At Secure Data Recovery Services, we use a standardized approach to give each case the best possible chances of a full recovery. In our experience, 80 to 90 percent of damaged flash media devices are completely recoverable with experienced engineers and the right data recovery equipment.

After creating a failure diagnostic report and receiving our clients' approval, we start each case by treating physical media issues.

Secure Data Recovery Services' engineers work in a Certified Class 10 ISO 4 Cleanroom, which protects the sensitive electronics of flash media during physical media repairs. Our Class 10 ISO 4 Cleanroom allows a maximum of 10 airborne particles per cubic foot of laboratory space, eliminating any chance of harmful contamination. We maintain our Cleanroom through regular tests, and by following strict laboratory protocols, we provide the safest flash media services available anywhere.

We make a full copy of your flash media after performing physical repairs and work from this copy through the rest of that data recovery process. This practice prevents any chance of accidental data loss and preserves your media in its original condition.

Our engineers can usually return your data within two to five days under our standard flash media recovery service option. We can return your data via secure FTP to minimize your downtime. If you need faster services, we offer secure 24/7/365 services for prioritized treatment in emergency situations. Our emergency services have an average turnaround of less than 24 hours. Contact our customer service team for more information.

Starting a New Flash Media Recovery Case

Secure Data Recovery Services handles hundreds of flash media cases per year for major organizations and Fortune 500 companies from around the world. Visit our testimonials page to read letters from our clients.

Advantages of Secure Data Recovery Services include:

• Fast Turnaround Times for All Types of Flash Media
• Advanced Data Recovery Technology and Specialized Flash Repair Tools
• Free Diagnostic Reports with Accurate Price Quotes
• Online Case Monitoring Tools and Regular Status Updates
• 24/7/365 Emergency Data Recovery Services
• Knowledgeable Support from an Experienced Customer Service Team

Our free diagnostics give you an excellent way to evaluate your options without making a commitment to data recovery. We offer diagnostics through a network of more than two dozen offices, and our engineers can provide you with a complete diagnostic report within 24 hours of receiving your device.

Call Secure Data Recovery Services today to set up a new case or for more information regarding our service levels and data recovery technology. Our customer service team is available 24/7/365 at 1-800-388-1266.