Hard Drive Recovery Services
Since 2007, we have set the standard for hard drive recovery and maintain a 96% success rate. We specialize in retrieving data from damaged or defective hard disk drives (HDDs) regardless of failure or model. Our experts have decades of experience resolving the most common and complex data loss scenarios. From the outset, we have returned billions of critical files to people and organizations of all sizes. Trust the industry leaders with a No Data, No Recovery Fee guarantee, and a secure, transparent process.
We Helped Thousands Get Their Lost Data Back
With over 5,836 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
View AllReliable Hard Disk Drive Recovery
We get that data loss is stressful. That is why we strive to deliver the peace of mind and results that our customers have come to expect. Since 2007, we have completed over 100,000 recoveries. It does not matter if your hard drive failed or you need to recover permanently deleted photos. You might even have a severely corrupted file system across several disks in a storage system. Whatever it is, we have seen it, and we can get your data back.
We recognize that the expense of data recovery can be an essential factor for many of our clients. Because of this, we remain committed to fair and clear pricing that considers the urgency and complexity of each case. We treat all cases with the utmost care and precision in state-of-the-art labs. It is our dedication to quality and customer satisfaction that sets us apart.
Partnerships With Major Manufacturers
We partner with all major storage manufacturers and other hardware and software companies to best assist you. These partnerships can provide us with access to resources and produce better outcomes. Plus, in many cases, our service does not void a valid warranty, meaning you could receive a replacement drive. Despite improved hard drive performance in the past decade, data loss still affects almost 26% of users worldwide. When a digital disaster happens, you want a partner with the knowledge and tools to reverse data loss. From legacy or modern hard disk drives. Regardless of your brand, model, operating system, or file system. Here’s a small selection of our partners.
Experienced With Internal and External Hard Drives
As the industry authority, we have advanced tools and techniques for every disk type. In addition, we possess a large stock of donor parts for a wide range of brands and models. Even those that are rare. As a result, we can repair and recover files from failed hard drives regardless of maker, form factor, or interface. Our expert engineers are the leaders in external hard drive recovery because they understand the design and failure modes. Services also include internal hard drives for desktops and laptops. Need data back on a server with HDDs? We can restore it.
Examples of Supported Hardware:
- 2.5-inch and 3.5-inch HDDs
- SATA and PATA
- SAS
- SCSI
- USB, Thunderbolt, and eSATA
Learn More About Our Certified Services
Custom Enterprise Solutions
Some storage systems have multiple hard drives to fulfill specific needs. We can handle complex data loss cases that involve more than one disk. Our custom enterprise options serve businesses and systems of all sizes. Whether you need SAN, NAS, or RAID data recovery, we have you covered. We also specialize in VMWare, Hyper-V, and other platforms that often use hard drives. Our team can retrieve and repair files from corrupted, damaged, or deleted virtual machines and snapshots. We even offer emergency, on-site, and remote service to reduce downtime. Call now, and we can quickly get you back online.
Verified Reviews
Excellent Service, 5 Stars
Hello,
I had the misfortune of having a water pipe break over my home lab bench, while on vacation. This was a 4TB drive that contained years of personal documentation, and family photos. Made a quick attempt at fixing the drive, but quickly found out that the drive was seized. I knew at that point I needed to contact a forensic specialist. Did some research and contacted Secure Dat... Read More
Extraordinary service!
I had a major hard drive failure on a laptop containing vital historical client files. I contacted Secure Data Recovery and talked with Scott McMacken who walked me through the process of getting the hard drive sent to them to attempt the recovery of the information. I sent the hard drive to SDR on a Wednesday and the following Tuesday I was back in business. Scott, thank you and the data recov... Read More
Great service
Recently had a portable drive failed with over 10 years of personal pictures/ videos on it. Spoke to Mark who was very helpful and explained the full process. Have manged to recovered over 99.9% of the data
Elliot was great!
I had a traumatic loss of all the data on my laptop. Elliot helped me through getting my bad external hard drive to Secure Data Recovery and onto retrieving info that I thought was lost forever. He was patient and informative. Answered all my questions and definitely lessened my trauma.
Secure Data and Scott McMacken are AWESOME!
After being told that our hard drive could not be recovered, we were at a loss and ready to throw in the towel. We were told by some friends to contact a company that specializes in recovering data from hard drives, we reached out to Secure Data. Scott McMacken answered the phone and explained to us what they can do. Scott was prompt, courteous, and KIND. He continually kept us in the loop, he... Read More
High Cost for a Great Service
Successfully recovered all of the data from 2 broken external hard drives. They were easy to work with and very prompt. Makes the extremely high cost worth it! Again, be wary of the cost, in the thousands of dollars to do 2 external hard drives.
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The Trusted Recovery Company
While your case might be challenging, we are here to help. Our unique expertise is a product of extensive experience, technical knowledge, specialized tools, constant research, and relentless dedication. Those qualities allow us to achieve the best outcomes in a short amount of time and develop one-of-a-kind solutions.
Our people
Our process
Our facilities
Our security
HDD Data Recovery Specialists
Hard disk drives are a complicated storage device with a long history. Although introduced in 1956, they still store most of the world’s data. Yet many people take these disks for granted. Because the average person does not need to know how a hard drive works. But the service you choose should know them better than anyone. It is why we invest so much effort into understanding the science behind hard drive design. That commitment and expertise allow us to evolve with the latest tech and continue to provide extraordinary results.
Hard Drive Failure
Even the best hard drives are not immune to sudden data loss or catastrophic failure. We can sort hard drive failures into logical errors, physical damage, or mechanical issues. Each type consists of several scenarios that impact the device in different ways. These failure modes might include deleted or encrypted data, a damaged platter from a head crash, or a seized motor. Some failures might be difficult to detect, while others could lead to a clicking, grinding, or beeping noise. A hard drive can also have a number of problems that lead to its failure. The following list represents a few of the most common causes of data loss:
- Deletion
- Encryption
- Reformatting
- Malware
- Ransomware
- Platter Damage
- PCB Damage
- Firmware Damage
- Water Damage
- Fire Damage
- Head Crash
- Motor Failure
- Bearing Failure
- Actuator Failure
- Stiction
Stop using and power down your computer as soon as you notice potential hard drive failure.
We are ready to reunite you with your important data. Our skilled engineers can recover data from hard drives despite significant logical errors, physical damage, or mechanical issues. Data loss does not have to become permanent. Start your case today and reclaim your missing files.
HDD Repair
Hard drive repair is frequently required to recover data from a malfunctioned disk. Our specialists can access cutting-edge tools, thousands of replacement parts, and a certified cleanroom for invasive procedures. As a result, we can often return your broken hard drive to a working condition regardless of damage or failure. Once restored, our engineers can extract and transfer your important files to a new device.
Our team is ready to repair your disk. Whether you need us to safely replace the read/write heads with a comb or transplant an entire assembly.
How To Recover Data From a Dead Hard Drive
Step 1: Shut Down the Computer
Your hard drive constantly processes and stores data. That means every second counts. Shutting down your computer at the first sign of trouble can minimize data loss and save priceless files. Hard drive clicking and beeping can indicate severe issues with the disk that need to be addressed by a professional. However, abnormal noises are not the only warning sign. You could have access issues if your file system corrupts or encounters bad sectors. Do not try to recover essential files from a failing disk, as it could worsen data loss. Call an expert before acting.
Step 2: Check Connections
You can open your desktop or laptop and inspect the hard drive’s cables if it is suddenly undetected. Ensure a firm connection to each port. Replace power or data cables that appear damaged and restart the computer.
Step 3: Enter the BIOS
Consult your product manuals and press the assigned key during the boot process to access the BIOS. Navigate through the BIOS using the arrow keys and find the settings related to storage devices and boot options. The menu’s name depends on the BIOS/UEFI version. Confirm the operating system recognizes the hard drive. If the system detects the disk, review the boot sequence. Otherwise, change modes, enable ports, and update firmware if possible.
Step 4: Insert HDD Into Enclosure
Remove the damaged drive from your desktop or laptop and place it in an external enclosure. Connect the device to a working computer through a USB port. You can now:
- Run diagnostic tools on the hard drive without destroying data
- Mirror the damaged disk to a target drive
- Scan the hard drive to see if software can recover lost data
Step 5: Use Data Recovery Software
Those looking for free recovery software should consider SecureRecovery® for Hard Drives. SecureRecovery® is a high-end hard drive recovery software that we developed by our team to be effective and easy to use. Before beginning, it scans the hard drive to determine if software recovery is safe. The software shows recoverable files, so you know what to expect.
Learn more about our other free data recovery tools.
Note: Software cannot retrieve files from a hard drive with physical damage or mechanical issues. Those data loss cases require a professional service. If you opt for software, do not install it on the drive with data loss. Doing so could overwrite lost files you are trying to recover.
Our Successful Cases
While our service has evolved, our mission remains the same. We want to deliver the best results and quickest turnaround possible. No matter how hard the case is. And we back our work with a No Data, No Recovery Fee guarantee. These are just some of our satisfied customers. Real people who trusted us to help them when it mattered most.
Frequently Asked Questions
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How much does recovery cost?
The cost depends on the difficulty. The price comes down to details like failure, model, and time investment required to recover the data. These factors are unique to your case. For that reason, we provide a free evaluation of your hard drive. Afterward, we present an exact quote that you can approve or reject. Your payment is due upon proof of recovery and will not exceed our quote. Call us to learn more.
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Do you have specialized facilities and tools?
Yes. We maintain world-class facilities that can resolve the most complex data loss cases. Our proprietary hardware and software allow us to retrieve data that used to be unrecoverable and we continue to innovate.
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Do you offer multiple service options?
Yes. In addition to our standard option, we have expedited and emergency services. Our emergency option has an average turnaround of less than 48 hours. We also offer on-site and remote services for unique situations.
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Are your results guaranteed?
Yes. That’s our No Data, No Recovery Fee guarantee. In the event we cannot recover your data, you pay nothing.
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How long does it take to recover data?
It depends on the service. Our emergency service has an average turnaround time of less than 48 hours. Expedited service typically takes between 4 and 6 business days. Our standard service turns around between 7 and 12 business days.
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How do you return my recovered data?
We return your recovered data on a storage device of your choice upon payment.
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Can I recover my files with free software?
Yes, in some instances. However, these utilities do not work on hard drives with physical damage or mechanical failure. It can even complicate cases with severe logical issues. Make sure you understand all the risks before using software.
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