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Certified Hard Drive Data Recovery and Repair Services
The vast majority of computers and storage systems use hard disk drives to store data, and over the past 30 years, hard drives have advanced significantly in terms of storage
capacity, speed and durability. Despite these advances, hard drives are still susceptible to data loss. A sudden physical impact or electronic shock can damage a hard
drive's internal components, preventing users from accessing files.
Certified Secure Data Recovery Services
SSAE 16 Type II Certified Company
Call us to talk to a Data Recovery Specialist Now
1-800-388-1266 Service Technicians Available 24/7/365
Alternatively, you can also fill out a request help form online.
Service Technicians Available 24/7/365 Days
On-Site Emergency Service
Secure Data Recovery Services specializes in hard drive repair and recovery. For more than a decade, we have provided our clients with reliable data recovery for laptop hard
drives, desktop hard drives and external hard drives of all sizes. We offer high success rates, fast turnaround times and excellent information security through a network of
Advantages of Secure Data Recovery Services include:
- Multiple Service Levels and Fast Turnaround Times
- 24/7/365 Emergency Hard Drive Recovery Services
- Online Case Status Monitoring Tools
- Certified by All Major Hard Drive Manufacturers
- Experienced Data Recovery Engineers and High Success Rates
- Free Hard Drive Data Recovery Diagnostics
- Excellent Security Credentials
- Certified Class 10 ISO 4 Data Recovery Cleanroom
We offer free diagnostics for all hard drive brands and models through our expansive network of offices. Each of our diagnostic reports provides a risk-free price quote, a
turnaround estimate, and when possible, a list of recoverable files. Call our customer service team today to set up an evaluation.
Common Hard Drive Failure Scenarios and Data Loss Symptoms
Data loss can occur at any time, and some types of failures are difficult to diagnose without specialized tools and utilities. At Secure Data Recovery Services, we perform
full media evaluations to give you an accurate turnaround estimate, price quote and failure analysis before performing any repairs or other data recovery procedures. Our
diagnostics are completely risk free, and you are never under any obligation to pursue recovery.
Common hard drive failure symptoms include:
- Frequent Crashes and Slow Computer Operation
- Clicking Sounds, Whirring Sounds and Other Unusual Noises
- Computer BIOS Does Not Recognize Hard Drive
- "Bad Sectors" Error Messages
- Files Become Corrupt or Unreadable
- "Missing NTLDR" Error Message
- Virus Infection Prevents Normal File Access
- BIOS Indicates Physical HDD Failure
Hard drive damage falls into two general categories: physical and logical failures. Physical failures include actuator head issues, PCB damage and spindle seizures. Logical
failures include accidental deletion, virus damage and file corruption.
If you cannot access your hard drive or if you accidentally delete files, shut the drive off immediately by disconnecting the power to your computer.
Do not use your computer's normal shutdown process, as this can overwrite data and cause additional damage. Do not run data recovery software on the hard drive or take any action to repair
This is the single most important step that you can take following a hard drive failure. Keeping your hard drive powered off will prevent any additional damage from
occurring. Any attempt to operate your hard drive could cause mechanical or logical issues, and disconnecting power will help you control recovery costs and turnaround time.
Advanced Data Recovery Technology
As leading hard drive recovery specialists, we can successfully treat most failure scenarios within a few days. Secure Data Recovery Services offers an industry-leading
turnaround time of 2-5 business days for our standard hard drive recovery services, and our 24/7/365 emergency services provide an expedited turnaround time of less than 24
hours on average.
We start each case with free diagnostics, then treat physical hard drive issues. Our goal is to restore your damaged drive to an operable condition in order to make a perfect
clone, which we can use to treat data corruption and other logical issues.
Hard drive failure scenarios include:
- Damaged Read/Write Heads
- Platter Damage
- Spindle Seizures
- Accidental File Deletion
- Virus Damage
- Fire and Smoke Damage
- Water Damage
- Controller Board Failure or Damage
- Intermittent Component Failures
- Accidental Formatting
Hard drives are extremely sensitive devices. A standard desktop drive's read/write heads float on a thin layer of air above the magnetic data storage platters, and in many
cases, the heads have a clearance of less than four nanometers. If a piece of dust or another contaminant comes between the read/write heads and the platters, the hard drive
could sustain serious damage.
To prevent this, our engineers work in a Certified Class 10 ISO 4 Cleanroom
performing physical hard drive repairs. Cleanrooms prevent contamination damage with advanced filtration systems, and our Cleanroom allows fewer than 10 microscopic
contaminants per cubic foot in accordance with Class 10 ISO 4 specifications. We maintain our Cleanroom through regular tests, and unlike other data recovery providers, we
post our Cleanroom certification reports online for the benefit of our clients.
Secure Data Recovery Services also has firmware repair machines and a large inventory of hard drive parts. We can quickly replace or repair damaged components, restoring your
drive to a working condition, at which point we can treat logical damage with proprietary utilities. Our engineers have years of experience with Windows, Mac OS X, Linux,
UNIX, Solaris and all other operating systems, and we offer high recovery rates for hard drives with logical data issues. We treat all hard drive cases as priorities and work
to deliver accurate case updates throughout the data recovery process.
As a certified Green Business, we use ecologically responsible technologies when treating damaged hard drives. Secure Data Recovery Services engages in regular energy audits
and uses safe electronic waste disposal techniques. For more information regarding our hard drive data recovery technology or to set up a case, call 1-800-388-1266
today to speak with our customer service team.
Choosing a Certified Hard Drive Data Recovery Company
Your hard drive contains personal addresses, billing information and other sensitive data, and data recovery companies need to follow strict protocols to prevent recovered
files from falling into the wrong hands.
Information security is one of our highest priorities. Secure Data Recovery Services was the first data recovery provider to earn a SSAE 16 Type II Certification
, which requires regular security audits and laboratory testing. We also hold a number of
compliance certifications and regularly provide hard drive repair and recovery for hospitals, government institutions, Fortune 500 companies and other high-security
Secure Data Recovery Services' credentials include:
- HIPAA Compliance Certification
- FERPA Compliance Certification
- PCI Security Certification
- Information Systems Security Association Member
- General Services Administration Contractor Certification
- SAS 70 Certification and SSAE 16 Type II Certification
Secure Data Recovery Services maintains consistent security at all of our facilities, and we offer custom security on request. To view audit reports and other certification
documents for any of the credentials listed above, visit our certifications page.
Testimonials from Hard Drive Data Recovery Clients
Our engineers have successfully recovered thousands of hard drives from personal computers, RAID arrays and various other types of devices. We regularly receive letters from
satisfied clients noting our fast turnaround times, attentive customer service and overall professionalism.
Secure Data Recovery Services' hard drive data recovery clients include NASA, YMCA and many other notable businesses and institutions. For a detailed overview of our
services, visit our testimonials page to read letters from some of our customers.
Free Data Recovery Diagnostics for All Types of Hard Drives
We offer the best option for fast, reliable hard drive repair and data recovery services. Whether you need to recover a single deleted file or an entire mechanically damaged
hard drive, Secure Data Recovery Services has the equipment and expertise to provide fast results.
Our diagnostics give you a great way to compare recovery options without making a commitment. By visiting one of our facilities or shipping your hard drive to our nearest
office, you can get a fast price quote and turnaround estimate for your case.
To set up a case, call our customer service team today at 1-800-388-1266
. Secure Data Recovery Services has more than two dozen offices across the United States, and
we can diagnose your drive in less than 24 hours at any of our facilities.
Featured Testimonial Letter of Appreciation
In our long history in the data recovery industry, we have had the privilege and the honor of working with some of the most well-recognized names in the world. Our customers can be found on the Fortune 500 list, in today's news, and right in your neighborhood. We invite you to take a look at some of the letters of appreciation we received from our past clients. We take great pride in showcasing them here for all to see.
Below is a summary of the written testimonial above:
Secure Data Recovery Services
Reviewed by Wilmac Corporation on
I would highly recommend Secure Data Recovery Services to anyone who believes that they have lost data, and needs it recovered.
I am writing today to say thank you to you and the team of engineers who were instrumental in recovering my data, which was lost to a failed server drive array. Your success in recovering our SQL database from the array has saved us, as this was information that was not replaceable, nor re-creatable. Your service has been highly responsive toour time needs, and you personally provided me with confidence thru-out our dealings. I would highly recommend Secure data Recovery Services to anyone who believes that they have lost data, and needs it recovered.