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Certified Class 10 ISO 4 Data Recovery Clean Room
Secure Data Recovery Services is SSAE 16 / SAS 70 company with a Certified Class 10 ISO 4 Clean Room.
With more than 2 decades of professional experience, specialized equipment, Class 10 ISO 4 Certified Clean Room and SSAE 16 secure facilities, you can rest assured that we have the best chance of recovering your data.
Certified Secure Data Recovery Services
SSAE 16 / Class 10 ISO 4 Clean Room
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Class 10 ISO 4 Cleanroom - See Certifications & Report Below:
Secure Data Recovery Services is one of the few data recovery companies in the world with a Class 10 ISO 4 certified clean room. All data recovery companies need to use clean room technology to protect client data, but many rely on lower Class 100 standards or do not regularly test their clean rooms to meet any specific standards.
Please see the latest Class 10 ISO 4 Cleanroom Certifications for Secure Data Recovery Services below.
Please see the latest Class 10 ISO 4 Cleanroom Report for Secure Data Recovery Services below.
Data security is our highest priority, and in addition to Class 10 ISO 4 Cleanroom certification, we've received regular SSAE 16 audits from independent auditing firms. These audits are further proof of the excellent data hosting and processing controls that we use to protect customer information and recovered data.
SSAE 16 / SAS 70 Audit Certification - See Audit Report Below:
Secure Data Recovery Services is the first and currently the only data recovery company to achieve SSAE 16 certification. Many data recovery providers still rely on outdated SAS 70 standards or follow no voluntary information handling standards whatsoever.
Please see the latest SSAE 16 Audit Certification Report for Secure data Recovery Services below.
What Is A Clean Room?
Most data recovery companies advertise clean rooms, and over time, these specialized environments have become a well-known tool of the trade.
Clean rooms are special rooms with complex filtration and pressure control systems.
They're designed to minimize the number of airborne particles in an area to create a controlled environment, usually for medical work, IT manufacturing or for other processes that would be more difficult or dangerous in an unfiltered space.
Every data recovery company needs at least one clean room to perform delicate hard drive work.
All major data recovery companies have at least a Class 100 clean room, which means that the number of airborne particles larger than 0.5 µm will not exceed 100 per cubic foot within the environment.
Secure Data Recovery Services maintains Class 10 as well as Class 100 clean rooms to provide the best possible data recovery services for our clients and to eliminate the chances of in-laboratory data loss.
Why Data Recovery Companies Need Clean Rooms
Whenever a hard drive is opened, it needs to be opened in a clean room to prevent various contaminants from causing problems with the recovery process. Dust and other particles can be large enough to come between the platters that store your data and the sensitive read/write heads.
To understand why physical data recovery procedures require a clean room, it's helpful to consider the sensitivity and precision of a hard drive's read/write heads.
The heads operate several nanometers away from the platters. This distance is smaller than the size of most bacteria and several hundred times smaller than the width of a thin human hair. This is why hard drives have built-in filters; they need to operate without dirt or dust.
Unfortunately, hard drives aren't perfect. They're mechanical tools, and over time, their internal components can break down. When this happens, the hard drive will stop working and data loss can occur.
Data recovery engineers can replace the broken or malfunctioning components of a hard drive, but to do so, they need to open the hard drive and expose the platters and heads. Any object larger than a few microns that comes between the read/write heads of a hard drive and its data-storing platters will complicate the data recovery process.
In severe cases, the heads of the hard drive can come into contact with the platters after being exposed to contamination, as exact platter/head spacing is absolutely essential in normal hard drive operation. If a data recovery company attempts to open your hard drive and work on its components without a clean room, they risk permanent physical damage to your hard drive platters, which will drastically reduce the chances of a successful full recovery. Platter damage is the leading cause of permanent data loss, so data recovery companies need to go to great lengths to prevent any type of contamination.
The Costs of Building and Maintaining a Class 10 Clean Room
Reputable data recovery companies will always use clean rooms when performing physical data recovery procedures such as head swaps, platter swaps and spindle replacements. These procedures may be necessary in any data recovery case that involves a physically-damaged hard drive.
Clean rooms are a serious investment, as they're not simply high-grade HEPA filters.
In addition to air filtration systems, a well-designed data recovery clean room needs to:
- Provide pressure control for the working environment. Pressure control prevents contamination and is accomplished with specialized equipment.
- Have carefully controlled humidity and temperature.
- Use specialized construction materials to prevent gradual contamination. Standard paints and building supplies will eventually flake and can cause sufficient contamination to cause a clean room to lose its class rating.
- Prevent and control static build-up, which can damage the delicate electronics of hard drives and other digital media. Static build-up can be an especially serious challenge in a clean environment due to humidity controls. Most data recovery companies use static discharge mats, grounding strips and other safeguards to combat static build-up.
Clean rooms also have to be cleaned on a regular basis, as debris from hard drives can stick to workstations and get into the air. Cleaning needs to be handled in a specific way to avoid introducing contaminants from common cleaning products and materials.
Most data recovery companies also require their engineers to wear special clean suits when working with hard drives in a clean room. These suits prevent static build-up and prevent dirt, skin flakes, oils and other contaminants from entering the controlled clean room environment. To work effectively, they need to be stored in a special area, cleaned regularly with special chemicals and worn by every individual who enters the clean room.
Finally, clean rooms need to be tested frequently to ensure that they're obeying their class restrictions. These tests are handled professionally and can cost thousands of dollars on their own. Cleaning products, filtration tests and specialized clean suits also add to the operating cost of clean rooms, which is one of the basic reasons that most enterprise-level companies don't perform all of their own data recovery in house.
Overall, a class 100 clean room environment can cost tens of thousands of dollars to build and to keep at its required operating specifications.
Why Clean Room Class Is Important
Clean room classes are established by Federal Standard 209E. As mentioned earlier, class is usually measured by the number of particles larger than 0.5 µm in a square foot of space.
The Class 100 standard is used by most data recovery companies, as it effectively guarantees prevents harmful contamination for hard drives and other delicate electronic media.
A higher-level clean room such as a Class 100 room doesn't necessarily provide a better environment for data recovery, as the risks of problems like platter damage drop off drastically after Class 100-equivalent filtration.
However, classing is important when judging clean rooms, as environments that have not been rated under Federal Standard 209E may vary greatly in quality.
Engineers at Secure Data Recovery Services never attempt delicate data recovery procedures without the bare minimum Class 100 filtration.
Regular testing is essential to ensure that Class 100 clean rooms operate at a sufficient level for physical data recovery procedures. Testing is typically handled by a third-party company to ensure accurate, unbiased reporting.
Secure Data Recovery Services maintains its clean rooms with regular tests and audits.
Choosing a Capable Data Recovery Provider
Secure Data Recovery Services takes the safety of your data seriously. In addition to Class 10 clean room technology, we use the newest data recovery tools and in-house technology to provide the best possible services. Every process that we use is non-destructive, which means that your hard drive's condition is never diminished or compromised in any way.
Whether you're trying to recover data from a single hard drive, a server or any other digital media, it's important to use a data recovery company with clean room technology. When you trust your data with Secure Data Recovery Services, you can be sure that your media will be treated in a Class 10 clean environment for the best possible chances of recovery. You'll also get the best IT security controls and the fastest turnaround times in the industry for a great overall experience every time.