Reliable RAID Data Recovery

We have decades of experience retrieving data from all RAID levels across every failure scenario. Our technicians can recover data from common levels, like RAID 0, 1, 5, and 6. However, we also specialize in complex hybrid and nested arrays, such as RAID 01, 10, 50, and 60. Our certified engineers have the custom tools and techniques to restore your data and rebuild your system. Even if it is a non-standard RAID. Trust the experts with a No Data, No Recovery Fee guarantee and over 100 security controls.

Reliable RAID Data Recovery?
96% Success Rate Play Video Guaranteed Results
Call now for a free quote 800-388-1266

We Helped Thousands Get Their Lost Data Back

With over 5,732 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

View All

Professional RAID Recovery

Plenty of companies claim to be the best when it comes to RAID recovery. We give you evidence of our expertise.

Our specialists have recovered data from failed RAID systems since 2007. In that time, we have returned billions of critical files to customers just like you. And, despite working on malfunctioning arrays of all kinds, we have maintained a 96% success rate. It starts with cutting-edge research and offering data loss solutions that other services cannot. But our commitment does not stop there. Each member of our team aims to address your needs and resolve your case quickly.

We have seen it all, from arrays with two damaged disks to systems with hundreds of corrupt drives. Our engineers have the skills and resources to rescue your lost data. No matter the case. We are the service with the most industry-specific certifications, state-of-the-art cleanrooms, and a large library of controllers and donor parts.

When you choose Secure Data Recovery, you choose the best partner to get your data back.

RAID Data Recovery Reviews From Verified Customers

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 183 review(s)
Jessica B

Great customer service

Scott McMacken has delivered outstanding customer service all through this process.
He has been very responsive, and kept me up to date the entire process. He was patient and explained the process in a way I could easily understand.

Verified
Nathan B

They helped me out.

Secure Data Recovery and Jake were very helpful. The reason that I chose them was that out of the 4 places that I talked to, they were the only ones that seem to have a firm understanding of my situation and equipment that crashed on me. The facilities for shipping and the communication were spot on. They sent me a list of the files that they were able to recover and even though I chose to not ... Read More

Verified
Eric Mann

The Best!

Scott and everyone at Secure Data Recovery is amazing and they made sure everything was taken care of. Scott was/is an amazing communicator and helped with every step along the way! Thank you Scott and the whole team!

Verified
Naguib Ghesry

Managing Director

Brought our RAID drives in, got the VM''s extracted.
Thank you, Scott McMacken and the Secure Data team, for your reliability, follow-up and professionalism.
We would definitely use them again in the future.

Verified
Jeff Kornuta

Five stars

Good service, Jake was very responsive.

Verified
Matt B

Top notch

When a couple RAID drives in our server failed, we took them to WeRecoverData and only got some data back. Thankfully we then took another shot and brought it here to Secure Data Recovery where we got nearly 100% of our data, more than I could''ve hoped for. And it''s not just the stellar recovery that made the impact, it was Jacob (the agent there who took our case) and his exceptionally honest &... Read More

Verified

Secure Data Recovery Process

1

Free
Consultation

Shut down the device and give us a call. We are available 24/7 for a free consultation and quote.

2

Free
Diagnostics

Your device will be safely diagnosed by an expert at one of our state-of-the-art labs.

3

Review &
Decide

One of our team members will contact you to review the diagnostic results for your approval. This will give you an idea of how much data is recoverable.

4

Data Recovery & Return

Our engineers work hard to retrieve your files. Once you submit your payment, you’ll receive the recovered data on a new external drive.

Certified RAID Hard Drive Recovery

Most RAID systems use hard disk drives (HDDs) because they are a cost-effective option that suits the storage environment. While disks in a RAID are similar to standard hard drives from a hardware standpoint, they differ based on deployment. Hard drives in these storage systems form a redundant array of independent disks (RAID). People frequently use RAID to improve performance, protect against data loss, or provide a blend of both benefits.

Instead of storing files on a single drive, RAID distributes data throughout the array. There are a few different common storage methods for RAID. Striping (as seen in RAID 0) divides data into blocks and spreads it across multiple disks to optimize performance. Mirroring (as seen in RAID 1) copies data to other drives in case one fails. RAID 5 uses striping with parity, which creates a block to recover divided data if a disk malfunctions.

Each of these methods presents a unique challenge, but our engineers have a wealth of experience with all of them. We understand the nuances of these methods and how they work together. This deep knowledge of levels, disk orders, stripe sizes, and parity calculations and layouts allows us to reconstruct any RAID. And increases your odds of a quick, successful recovery.

Restore Data on RAID Systems With Ransomware

Ransomware is on the rise, and bad actors are known to target enterprise storage systems. If your RAID becomes infected with malware, there are options. We have developed several proprietary solutions for ransomware data recovery on compromised arrays.

Our specialists can often recover data even when the file table is encrypted or deleted. Without the RAID metadata, we manually assess the system’s structures to deduce its parameters. At that point, we locate fragments, stitch them together, and patch the missing parts of the file. This intricate process requires specialized hardware and software and a great deal of technical expertise. But it could be the difference between a full recovery and permanent data loss.

Hybrid and Nested RAID Recovery

Hybrid and nested arrays combine the features of different RAID levels within the same system or network. These configurations can enhance performance, increase storage space, and reduce the risk of data loss. RAID 50 is a hybrid array that merges the parity feature of RAID 5 with the striping of RAID 0. This setup divides chunks of data across several parity-protected arrays and then stripes them all together. On the other hand, RAID 10 is a nested array that mirrors data between pairs of disks. Then, it writes data in a striped pattern across the mirrored drives.

While hybrid and nested arrays let users enjoy the perks of multiple levels, they are also complex storage systems. That is even more clear when something goes wrong. Recovering from hybrid or nested RAID failure involves understanding how each level interacts with others, advanced techniques, and unique tools.

SAN and NAS Data Recovery

Though the designs are different, effective RAID recovery often requires knowledge of SAN and NAS data recovery as well. We excel at retrieving data from block-based arrays and file-level devices with RAID architecture. In addition, our team has access to purpose-built hardware and software for SAN and NAS operating systems like Synology DSM. Likewise, we have extensive experience with uncommon file systems, such as NetApp, EMC, and SNAP.

Server Data Recovery Services

Our skilled engineers can recover data from crashed servers with RAID storage. We understand the value of data on a server and strive to reduce disruption and downtime. Servers from Dell, HP, IBM, Supermicro, and other companies have impressive fault tolerance. But sudden failure and data loss still happen. When disaster strikes, you can rely on us. Whatever the issue. We know all server brands, models, configurations, and firmware. That expertise means we can restore files on cluster, web, mail, and database servers or devices with one disk drive.

Data Loss Solutions for Virtual Environments

Recovering data from virtual machines is a complex process that requires specific utilities and an in-depth knowledge of platforms. These environments store data in layers on virtual disks within a physical storage system like a RAID. And our engineers often need to address the physical and virtual layers during recoveries. Moreover, each virtual machine can contain disks with separate operating systems, file formats, and snapshots. To safely extract that data, you need a technician that understands these data structures. Lastly, different virtualization platforms like VMWare and Hyper-V have their own hypervisors with unique features and challenges.

Virtual environments can have an increased risk of corruption from software conflicts or malware. We can help with that, too. Having an expert in those moments is critical. Our specialists can restore corrupt Veeam backups by parsing the RAID system to find file fragments and rebuild them. These custom solutions have retrieved data that other companies declared unrecoverable. They can do the same for you.

Supported RAID Configurations and Hardware

We work with all storage vendors to provide the best service on a damaged RAID. Here is a list of some common systems and hardware we can address:

Levels:

Hardware:

Servers:

Common Causes of RAID Data Loss

Data loss can occur on a RAID for dozens of reasons. Some failures, like a damaged disk, are obvious. Other issues are less apparent and can affect a large amount of data before detection. In many cases, one failure can compromise the whole RAID. The following failure modes are the most common causes of RAID data loss:

Hardware Failures:

  • Damaged disk(s)
  • Damaged controller
  • Sudden power surge
  • Burnt-out power supply
  • Defective hardware

Software Errors:

  • Malicious software
  • Corrupt file system and missing partitions
  • Failed redundancy
  • Flawed system setting or registry
  • Faulty update

Human Errors:

  • Accidental deletion
  • Accidental formatting
  • Accidental overwriting
  • Incorrect setup
  • Incorrect drive replacement

What To Do After RAID Errors

Shut down your system when you first notice a problem. Continued usage could inflict further damage to the array. Contact an expert as soon as possible.

These three steps can improve your experience:

  1. Record the data loss. Note signs of damage, odd noises, power issues, and other strange events.
  2. Label the disk order of the RAID.
  3. Create a record of essential data. Include its location and volume size.

Detailed info can save time and speed up the process.

What Not To Do When Your RAID Fails

A RAID system can degrade quickly and destroy the stored data. To help prevent permanent data loss, avoid these actions:

  1. Do not reset the system.
  2. Do not remove and reinsert RAID members.
  3. Do not try to repair the RAID with CHKDSK or fsck.
  4. Do not run free data recovery software on the RAID.
  5. Do not attempt to read from failing drives.

RAID Success Stories

Our mission remains the same after thousands of RAID cases. To provide the best results in the shortest time with a No Data, No Recovery Fee guarantee. These success stories showcase some of what we can achieve.

Fire Damaged Raid 5 Array - Successfully Recovered

Fire Damaged Raid 5 Array - Successfully Recovered

28TB RAID 6 Array for FujiFilm - Successfully Recovered

28TB RAID 6 Array for FujiFilm - Successfully Recovered

RAID Failure Cripples Custom Print House Server

RAID Failure Cripples Custom Print House Server

MSP Loses Critical Accounting Data on HP ProLiant Server

MSP Loses Critical Accounting Data on HP ProLiant Server

23-Drive Synology NAS Requires Custom Data Recovery Solution

23-Drive Synology NAS Requires Custom Data Recovery Solution

Failed Drives Endanger Critical Patient Data at Meridian Medical

Failed Drives Endanger Critical Patient Data at Meridian Medical

Frequently Asked Questions

  • How much does RAID recovery cost?

    Costs vary based on the case. It depends on factors like RAID level, number of disks, operating system, failure mode, and amount of data. As part of our service, we offer free diagnostics and guaranteed results. You get your data back, or pay nothing.

  • Does my RAID level affect the process?

    Yes. While our experts can retrieve data from any RAID, non-standard systems are more complex and often require more effort.

  • Does my operating system affect the process?

    Yes. Your operating system (and its file system) impacts the RAID recovery process. Arrays can use Linux, Unix, Solaris, Windows, and macOS. We maintain custom tools and techniques for each of these systems.

  • Can I use data recovery software to recover files from my RAID?

    You can, but we do not recommend it. Data recovery software was not designed for complex RAID systems and could corrupt or overwrite more files. Running a failing RAID increases the risk of permanent damage and data loss.

  • Can you remotely recover data from my RAID?

    We have several service options and can perform remote recoveries in some cases. However, RAID cases with damaged disks require attention at one of our labs.

  • What can I do to ensure the fastest recovery for my case?

    Take the proper steps to limit damage to the RAID and contact us. We have 24/7 service if required and an average turnaround of 48 hours for these cases.

  • What is a Class 10 ISO 4 cleanroom?

    A Class 10 ISO 4 cleanroom is a controlled lab that filters harmful particles from the air. Working on the RAID inside a cleanroom reduces the risk of further damage and data loss.