Retrospect Tape Data Recovery Services

Retrospect tape archives are a popular option for small to mid-sized businesses, as Retrospect backup software is both powerful and fairly easy to use. Retrospect is compatible with all major tape drives, including ADR, ADR2, AIT, LTO, AIT/S-AIT, TEAC, DLT, DAT and more.

Retrospect Tape Data Recovery

Our engineering teams offer unparalleled data recovery rates for all Retrospect tape formats.

Secure Data Recovery Services is one of the only tape recovery companies capable of recovering data from all of these formats mentioned above, and with an experienced staff and a large inventory of tape drives, we offer high recovery success rates for both physically and logically damaged media.

Common failure symptoms for Retrospect-compatible tape media include:

  • Snapped, Torn or Broken Tape
  • Error Codes Indicating Damaged Media or Bad Heads
  • Accidental Overwrites and File Deletion
  • Failure to Restore from RDBMS Tape Backup
  • Humidity and Moisture Damage
  • Fire and Smoke Damage
  • Impact Damage and Unspooling

While the chances of a successful recovery vary by failure type and media type, Secure Data Recovery Services has an established record as a top tape recovery company. We fully recover most tapes within several days, and our tape specialists work in specialized environments to safely repair physical tape issues without risking media damage.

Secure Data Recovery Services also offers free data tape evaluations and multiple service levels. Call our tape specialists today to start a case.

Qualified Tape Data Recovery Laboratories

Tape data recovery is a specialized process, and tape engineers need to work in controlled environments. Most of the industry-standard tape formats that work with Retrospect are susceptible to permanent damage when exposed to open air due to dust and other common airborne particles.

Our Certified Class 10 ISO 4 Cleanroom provides a completely safe and sterile tape recovery environment. Secure Data Recovery Services' engineers can safely repair damaged cartridges in this specialized room without risking media contamination, and we test our Cleanroom regularly to maintain strict standards. View our Cleanroom page to view certification documents.

We also have experience with .RDB files and can verify recovered data in-lab, keeping total turnaround time managed while restoring your business's most important files. Secure Data Recovery Services' tape engineers regularly work with LTO, DLT, SDLT and dozens of other tape formats, and our well-maintained inventory of tape drives allows for faster turnarounds.

Keeping Your Retrospect Tape Data Secure

Databases often contain customer payment data, addresses and other protected information, and Secure Data Recovery Services uses strict controls to prevent unauthorized parties from accessing recovered data. We were the first Retrospect data recovery provider to earn a SSAE 18 Type II Certification, an industry standard for IT contractors, and we also hold the related SAS 70 certification.

Additionally, we comply with federal laws when recovering tape data and hold compliance certifications to give our clients a simple purchasing process and peace of mind.

Our compliance certifications include:

  • PCI Security Certification / PCI-DSS Compliance
  • GSA Certification

Secure Data Recovery Services is also a certified Green Business and a member of the Information Systems Security Association (ISSA). As a certified GSA contractor, we offer our Retrospect tape data recovery services to public institutions through the General Services Administration schedule.

Retrospect Read/Write Errors and No-Risk Tape Evaluations

If media is physically damaged, Retrospect may return an error such as Error 206. However, as is the case with any tape backup program, Retrospect cannot perfectly distinguish between head issues and media issues. Likewise, data corruption errors do not always explain all of a tape's symptoms.

Secure Data Recovery Services offers free media evaluation services for all digital storage media. We can analyze damage to your data tape systems in a matter of hours to provide you with an accurate price and turnaround quote for your data recovery case.

We offer several service levels for Retrospect data tape cartridges. Many of our clients choose our best-in-class emergency tape recovery services, which carry an average turnaround of less than 48 hours dependent on media type and extent of damage.

Secure Data Recovery Services has dozens of offices in the United States, and we offer faster turnarounds and better success rates than other tape recovery providers thanks to our experienced tape specialists and best-in-class technology. To set up a media evaluation for your data tape cartridges, contact our customer service team today.