24/7 Service, Same Day Diagnostics

IBM 3490 Tape Data Recovery
Home  » Services » Tape Data Recovery » IBM-3490 Tape

IBM 3490 Tape Data Recovery Services

Secure Data Recovery Services offers media repair, data transfer and data recovery services for all IBM cartridges including the 3490 series.

IBM 3490 Tape Data Recovery

As an industry leader in tape data recovery, we regularly treat all IBM cartridges including the 3490 format.

The 3490 tape cartridge was part of the IBM 3480 family, a series of data cartridge formats renowned for their fast data transfer speeds and high storage capacities. Materially similar to 3480 media, the 3490E and 3490 IDRC tapes had twice as many tracks to allow for higher storage capacities. The 3490E could hold a native 800 megabytes of data, while the 3490E IDRC offered a native storage capacity of 2400 megabytes.

All 3490 formats could transfer data at speeds of up to 20 megabytes per second, and 3490 tape drives were fully backwards compatible. These features made 3490E an excellent option for archival storage, but as with any magnetic storage format, 3490 tape cartridges can lose data due to improper storage conditions, physical impact or corruption.

Some common causes of data loss on IBM 3490 cartridges include:

  • Oxide Loss and Tape Component Decay
  • Water and Humidity Damage
  • Smoke, Fire and Heat Damage
  • Permanent Mid-File Errors
  • Snapped, Torn or Folded Tape
  • Accidental Overwriting and Deletion
  • Damage from Mechanical Tape Drive Failures

If your business needs to recover data from a damaged IBM 3490 tape, Secure Data Recovery Services provides a fast, reliable set of solutions with excellent security controls. We were the first tape data recovery provider to earn a SSAE 16 Type II Certification, and as one of the only recovery companies in the United States with a Certified Class 10 ISO 4 Cleanroom, we can safely treat any damaged data tape within a matter of days.

What to Do When an IBM 3490 Cartridge Fails

The 3490 family uses dense chromium dioxide data tape. Because of this, media contamination can make recovery extremely difficult and can cause read/write head damage, potentially resulting in permanent data loss. In order to prevent accidental damage, you should turn off your tape drive as soon as you notice signs of physical media damage. Do not attempt to repair your 3490 cartridges. Store your media in a safe environment and call Secure Data Recovery services to set up a media evaluation.

Our specialists will perform several tests to determine the extent of physical and logical damage, then provide you with an accurate price quote and turnaround estimate for your 3490 tape data recovery case. If you approve our quote, we will perform physical repairs in a certified Class 10 ISO 4 Cleanroom. Our engineers can then make a copy of your media in order to treat data corruption and other types of logical damage.

Advantages of our 3490 tape data recovery services:

  • Overall Success Rates of 96 Percent for IBM Tape Cartridges
  • Proprietary Data Recovery Technology
  • SSAE 16 Type II Security Certification
  • A Comprehensive Set of Compliance Credentials
  • Risk-Free Diagnostics and a No Recovery, No Charge Policy
  • More Than 40 Facilities in the United States

Secure Data Recovery Services' data tape repair team has years of experience with popular backup applications and with the 3490E and 3490E IDRC formats, we offer high recovery rates and fast turnaround times. Our service options help you avoid downtime after any data loss disaster, and our 24/7/365 emergency option provides an average turnaround of less than a day.

A Leader in IBM 3490 Tape Data Recovery

We specialize in data recovery, and our laboratory contains a number of tools that allow for fast, reliable results. Our teams engage in ongoing training in order to treat backup systems effectively, and our no recovery, no charge policy ensures that you will never pay if our teams cannot recover your data.

Whether you need to quickly restore a single backup or you need to transfer an entire 3490 media library to a new format, Secure Data Recovery Services has the technology and expertise to deliver dependable results. We offer flexible service options and free data recovery diagnostics for all IBM 1/2" tape media including the 3490E and 3490E IDRC. To schedule a free media evaluation, call our 24/7 tape data recovery line today.

Back to Top