Common Data Tape Failure Scenarios

Secure Data Recovery Services offers an advanced set of data tape repair solutions for LTO, DLT, QIC, DDS and dozens of other tape formats. Our teams have recovered data from thousands of backup tapes, and we have developed proprietary tools to treat all types of backup media effectively.

Tape Backup Failure

Tape failures can occur in a matter of seconds, leaving your business without access to critical information.

We use a case-specific approach in order to treat each tape effectively, and over the years, we have developed recovery techniques for some of the most common tape failure scenarios. Our teams offer industry-leading success rates thanks to our commitment to research and development.

Tape failures can occur in a matter of seconds, leaving your business without access to critical information.

Some of the most common tape failure scenarios include:

  • Media Decay - Digital storage devices can gradually degrade over time. This eventually causes data loss, as tape drive read/write mechanisms cannot function properly. Many tape cartridges can store files safely for decades, but improper storage conditions can accelerate degradation. Excessive humidity, high temperatures and media contamination can contribute to oxide loss and read/write issues.

  • Tape Drive Malfunctions - Although many newer tape drives have built-in features that prevent tape from jamming or sticking, many tape drives can still malfunction, resulting in immediate damage and data loss. In some cases, damaged cartridges will not eject properly, and users may unintentionally contribute to the damage by attempting to repair their media.

  • Physical Tape Damage - Through regular usage, tape can flip, tear or unspool. Plastic cartridge components can also break due to sudden impacts. While many of these issues are relatively minor, they can completely prevent users from accessing data.

  • Overwrites and Other User Error - Accidental issues are also fairly common. Data loss often occurs due to a mismanaged backup strategy. Successive overwrites can also cause media degradation, which increases the chances of corruption and other issues.

  • Data Corruption - Problems with a backup application can prevent a tape drive from writing files correctly. As a result, users cannot access data. File corruption is relatively rare with newer tape drives, but can still occur in certain circumstances.

  • Qualified engineers can repair damaged data tapes, restoring full access to key data. However, regardless of your backup application or cartridge format, you need to work with an experienced tape data recovery company in order to ensure the best possible results.

Advanced Technology for Data Tape Repair and Recovery

At Secure Data Recovery Services, we maintain a large inventory of tape drives, cartridge components and other tools to deliver an effective set of services for our clients. Our talented engineering teams can treat any of the media failure scenarios listed above, and through our regular investments in our facilities, we maintain an overall success rate of 96 percent.

Other advantages of our tape data recovery services:

  • Safe Media Treatment in a Certified Class 10 ISO 4 Cleanroom
  • SSAE 18 Type II Security Certification
  • Experienced Engineering Teams and 24/7 Customer Service
  • Flexible Service Options and Online Case Tools

We proudly offer risk-free diagnostics for all of our data tape recovery services. We also protect our clients by offering a no recovery, no charge guarantee with every case.

What to Do When a Data Tape Cartridge Fails

Tape failures often occur without warning. Do not attempt to repair or recover damaged tape media, regardless of your failure scenario. By keeping your tape drive powered off, you will dramatically increase your chances of a successful tape data recovery. Contact our team right away to schedule media diagnostics at one of our facilities.

Secure Data Recovery Services invests in research, ongoing staff training programs and state-of-the-art tape data recovery technology. We are uniquely qualified to treat backup media, and our expert customer service team is always ready to help you plan your case. Call us today to set up a risk-free media evaluation or for more information.