Frequently Asked Questions About Server Data Recovery

Server failures often carry major consequences. Secure Data Recovery Services can help your business avoid permanent data loss by restoring damaged files from servers, virtual servers and storage appliances. Our teams can treat dozens of failure scenarios, including hard drive failures and file corruption, and we specialize in server repair and recovery.

As server specialists, we invest in our facilities to maintain outstanding success rates for all types of implementations.

This page answers some of the most common questions that we receive regarding server data recovery and repair. Click on any of the questions for a fast answer.

For more information, call our customer service team at 1-800-388-1266.

• Q: How can I get a price quote for server data recovery?

  We offer risk-free, in-office diagnostics for all types of servers. By analyzing your server, we can diagnose media failures and provide an accurate price quote for your case.

  Because server architecture varies greatly, we cannot estimate recovery costs over the phone, but our flexible service options give you an easy way to keep your case within a budget. Some of the most common factors that affect our price quotes include the number of drives in your server, your operating system and the extent of physical media damage.

• Q: How long does the server data recovery process take?

  Turnaround time varies from case to case. However, we can recover many servers in under a day under our 24/7/365 emergency option. As with our risk-free price quotes, we offer free turnaround estimates through our network of facilities.

  We provide several turnaround options for our client, and whether you need to limit downtime or you need to control your costs, our teams can help you make an appropriate plan for your case.

• Q: How can I avoid unnecessary downtime after a server failure?

  Shut down your server right away. By operating your server in a failed state, you risk media damage, file corruption and unintentional overwrites. Shutting down your server will preserve your media in its original condition, greatly increasing your chances of a fast, full recovery.

  Do not attempt to rebuild, repair or reinitialize your server. Contact our team to set up a risk-free media evaluation or to discuss recovery options.

• Q: Do you offer remote server data recovery services?

  Yes. We can perform remote data recovery when a server has purely logical issues--for instance, when you accidentally delete files or when data corruption prevents normal file access.

  Remote recovery services are not available on the servers with physically failed media (NAS, SAN, and RAID systems of all levels including RAID 0, RAID 5 or RAID 6). For more information, contact our customer service team to discuss your failure scenario.

• Q: What should I look for when choosing a server data recovery company?

  In order to treat damaged servers, data recovery companies need specialized tools and experienced engineering teams. You should always choose a recognized, certified provider in order to limit your chances of unnecessary downtime. Look for a provider with a certified Cleanroom and adequate security credentials.

  Secure Data Recovery Services leads the data recovery industry in server repair and recovery. We were recently ranked as the top RAID data recovery company by TopTenReviews.com, and with SSAE 18 Type II certified status and a certified Class 10 ISO 4 Cleanroom, we provide the best set of solutions for damaged servers.

• Q: Does Secure Data Recovery Services offer specialized options for SQL servers or Exchange servers?

  Our engineers have experience with various SQL database management applications, including MySQL, MS SQL, Oracle, DB2, PostgreSQL and many more. We also specialize in Exchange data recovery, and our teams have dozens of proprietary tools designed to treat server data quickly and effectively.

  Thanks to our advanced technology, we offer an overall success rate of 96 percent. Secure Data Recovery Services' teams can quickly treat your server, restoring essential files in a matter of days under most circumstances, and we can repair your server while performing data recovery services.