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Frequently Asked Questions About RAID Repair

Secure Data Recovery Services' engineering teams specialize in RAID repair and recovery, and we proudly provide dependable results. By repairing damaged RAID arrays, we help our clients avoid downtime after major media disasters.

Data Recovery Services Frequently Asked Questions

Secure Data Recovery Services' RAID repair experts are always ready to provide support or answer case-related questions.

Use this page to get answers to common questions regarding our RAID repair procedures. Click on any question for a comprehensive answer. If your question is not listed below, call our customer service team at 1-800-388-1266 to speak with a RAID repair expert.

  • Q: How much does RAID repair cost?

    Our RAID services are extremely affordable, but pricing varies from case to case. We offer free price quotes for all RAID systems for the benefit of our clients.

    Some of the factors that can affect our quotes include the number of hard drives in your array, the size of the array, the type of controller card and the RAID level. Secure Data Recovery Services offers a flexible set of options for RAID repair, and you can choose a custom option that fits within your business's budget.

  • Q: How long does the RAID repair process usually take?

    Turnaround time also varies, but our service options can help you keep your downtime under control. Secure Data Recovery Services is one of the only providers with same-day 24/7/365 emergency RAID repair, and all of our services feature excellent security and dependable results.

    To find out about our service options, contact our customer service team.

  • Q: Can Secure Data Recovery Services repair individual RAID disks?

    Yes, but we will need to treat your entire array in order to ensure a successful case result. It is important to note that RAID repair and RAID data recovery are two different services; our teams can provide both services simultaneously, greatly limiting your downtime.

    We perform all hard drive repairs in a certified Class 10 ISO 4 Cleanroom, and our data recovery services offer an outstanding overall success rate of over 96 percent.

  • Q: Can Secure Data Recovery Services repair older RAID arrays or servers with specialized operating systems?

    Yes. Secure Data Recovery Services was recently rated as TopTenReviews' top RAID data recovery company, and we treat hundreds of unique servers every year. We can create effective recovery and repair plans for proprietary operating systems, and our talented engineering teams have access to advanced technology and thousands of case logs. When you need a specialized option for RAID repair, we offer the best set of solutions.

  • Q: What is the fastest way to restore a damaged RAID server to a working condition?

    Server downtime can seriously affect any business. If you need both data recovery and repair, we can perform both services simultaneously, effectively limiting your downtime. Secure Data Recovery Services keeps an on-site library of RAID controller cards and hard drive components, and we offer excellent turnaround times for all of our services.

    To prevent accidental damage, you should shut down your RAID as soon as possible. Do not attempt to rebuild or repair the system under any circumstances. Contact our customer service team to set up an evaluation or to discuss service options.

  • Q: How does my RAID configuration affect the repair process?

    Dozens of factors can affect turnaround times and pricing, and some types of RAID are easier to treat than others. We frequently repair RAID 5, 1, 0, 1+0 and other common configurations, and our experience allows for fast case results and affordable pricing. Our free evaluations give you an easy way to assess the costs associated with RAID repair without taking unnecessary risks.

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