Frequently Asked Questions About RAID Data Recovery

Secure Data Recovery Services has an expert staff of RAID engineers, and we can safely treat any type of RAID array. Configuration options can certainly affect the data recovery process, but we regularly work with RAID 1, 0, 5, JBOD, nested RAID and various other configurations. We offer an overall success rate of 96 percent for all types of RAID.

Yes, in some circumstances. We offer an advanced set of services for RAID arrays, but we cannot remotely repair mechanically damaged RAID arrays; our teams need to treat mechanically damaged media in our certified laboratory. To discuss remote RAID data recovery and onsite options, contact our customer service team.

Costs vary greatly from one case to the next. Factors that affect our quotes include RAID configuration level, number of drives, operating system, failure scenario and the size of the requested files.

Secure Data Recovery Services provides risk-free standard diagnostics for all RAID systems. We also offer a no recovery, no charge guarantee, which ensures the best possible return on your investment. Unlike many other providers, we maintain a fully equipped RAID repair laboratory, and our teams can treat any failure scenario effectively.

We do not recommend data recovery software for RAID systems. Many commercial applications are not designed for RAID arrays and can cause serious file corruption. Additionally, running your RAID can cause permanent damage and overwrites in some circumstances.

While our engineers use some specialized data repair applications when treating RAID systems, we always make full clones of every drive in each array before performing logical repairs. This ensures the best possible chances of a full recovery.

Yes, although your operating system's file system plays a bigger role. Many RAID arrays use Linux, UNIX, Solaris, Windows or Mac OS, and our teams have developed specialized utilities for the file systems associated with these products.

You should take appropriate steps to limit damage to your system. As soon as you notice failure symptoms, turn your server off. Never attempt to rebuild a damaged RAID array if you notice unusual error messages or if prior attempts have failed. By keeping your RAID powered down, you will significantly improve your chances of a fast, full recovery.

We offer several different turnaround options for RAID data recovery including a 24/7/365 emergency service with an average turnaround of less than a day. When you need access to files on a RAID server, Secure Data Recovery Services provides fast results.