Frequently Asked Questions About Laptop Data Recovery

Data loss can present serious challenges for a laptop owner. The data recovery experts at Secure Data Recovery Services can treat hard drives, solid-state drives and individual files from any laptop model, regardless of failure scenario or other factors.

Secure Data Recovery Services offers data repair for all laptop brands and models, regardless of operating system or failure scenario.

We frequently receive questions regarding all of our services, and this page answers some of the most common questions regarding laptop data recovery and media repair. Click on a question to see the answer. For more information or to start a case, call our customer service team at 1-800-388-1266.

• Q: Is laptop data recovery more expensive than desktop data recovery?

  No. While our engineers use an entirely different set of tools to treat laptop hard drives and solid-state drives, there is not a significant correlation between the physical size of a drive and the cost of recovery.

• Q: What is the process for laptop hard drive data recovery?

  Our engineers will treat physical media issues in a certified Class 10 ISO 4 Cleanroom. This environment removes contaminants, which allows for safe component repairs. Depending on your failure scenario, we may need to replace or repair multiple parts to restore the drive to a working condition.

  After performing physical repairs, we treat logical problems such as file corruption. Our engineers make a clone of your laptop drive before performing logical procedures in order to prevent accidental damage.

  At the end of the process, we return your data on the return media of your choice. Secure Data Recovery Services offers a full no recovery, no charge guarantee for all of our laptop services.

• Q: How does laptop data recovery software work, and is it a safe alternative to professional recovery services?

  Data recovery software typically works by accessing a hard drive's master boot record (MBR) and other areas of the disk to reconstruct deleted or damaged files. However, this can cause serious damage if a laptop drive has any physical issues--no application can treat mechanical hard drive issues, and we do not recommend file repair software for this reason.

  Some programs may also overwrite data when used incorrectly, which can cause permanent file issues. Regardless of your media failure scenario, we recommend turning your computer off and contacting a professional data recovery provider as soon as you notice signs of file loss.

• Q: Does my laptop's brand affect the data recovery process at all?

  Your hard drive's brand can certainly play a role. Our engineers often replace hard disk components in order to restore file access, and while all manufacturers use the same design principles, a number of factors can make data recovery easier or more difficult for a certain model.

  However, Secure Data Recovery Services offers an overall success rate of 96 percent for laptop drives, and our teams can safely treat any laptop.

• Q: How will laptop data recovery services affect my warranty?

  If you choose a certified data recovery provider, your warranty will stay intact.

  Secure Data Recovery Services will never invalidate your laptop's warranty, and we work closely with laptop manufacturers to provide safe, reliable services for our clients.

• Q: How much does data recovery cost for laptops?

  Because no two failure scenarios are exactly the same, pricing varies from case to case. Some of the factors that affect pricing include the condition of your hard drive's platters, your drive's brand and the source of the media damage.

  Secure Data Recovery Services offers risk-free diagnostics for all laptops. Our engineers can provide you with a price quote and turnaround estimate in a matter of days, and we offer several different service levels to help you keep costs within your budget.