USB Hard Disk Data Recovery Services

USB hard drives typically consist of a standard hard drive inside an enclosure with an interface that allows users to read and write data through a computer's USB port. Over the past decade, USB drives have become a popular option for data backup and primary data storage.

USB Hard Disk Data Recovery Services

To treat USB hard drives effectively, our engineers work in a controlled, specialized environment.

All digital storage devices can lose data, and because USB drives contain moving parts, they eventually fail due to mechanical wear or other operating issues.

Common USB hard drive failure scenarios include:

  • Read/Write Head Failure
  • Platter Damage
  • Bad Sectors
  • Data Corruption
  • Accidental Deletion or Formatting
  • Spindle Bearing Seizures
  • USB Controller Failure
  • Internal Controller Failure

Common failure symptoms for USB hard drives include clicking or whirring sounds, power failures, missing files and a failure to mount or recognize when connected to a computer. However, failure symptoms vary greatly from one case to the next.

Secure Data Recovery Services offers data recovery, repair and related services for all hard disk drives and HDD-based devices. With several case turnaround options and best-in-class security credentials, we provide reliable services and high recovery rates for external hard drives. Contact us today to schedule free media diagnostics or for more information.

Recovering Data from Damaged External Hard Drives

To safely treat a failed USB hard disk drive, our engineers need to determine the cause of data loss and create an individualized recovery plan. When we receive an external hard drive, we remove the internal HDD from its enclosure and perform several tests to evaluate media condition. Depending on the failure scenario, these tests may include logical file assessments or physical inspections in a Certified Class 10 ISO 4 Cleanroom.

After evaluating your USB drive, we can provide a full analysis with an accurate price quote and turnaround estimate. In some cases, we can also provide a list of recoverable files, although this depends on the condition of the hard drive, its filesystem and other factors.

If you approve your media evaluation, we will repair physical media damage in our certified Class 10 ISO 4 Cleanroom. This environment prevents media contamination through a series of advanced filters, allowing our engineers to safely work with read/write heads and other hard drive components. We can then make a copy of your drive to safely treat file corruption and other logical issues.

Secure Data Recovery Services' engineers have access to state-of-the-art technology including firmware repair tools, proprietary data recovery software and a large library of hard drive components. We successfully recover data from most USB drives within several days, and our 24/7/365 services provide even faster turnaround times for emergency data loss disasters.

A Secure Resource for USB Hard Drive Data Recovery

When you send your external hard drive to Secure Data Recovery Services, you get dependable security and excellent results. We were the first providers to earn a SSAE 18 Type II certification and one of the first certified General Services Administration (GSA) data recovery contractors. We regularly audit our security controls and post proof of all of our certifications online.

Our security credentials include:

  • PCI Security Certification
  • SAS 70 Certification
  • SSAE 18 Type II Certification
  • GSA Contractor Certification
  • Information Systems Security Association (ISSA)

Secure Data Recovery Services is also a certified Green Business, and we work closely with our clients to provide a simple purchasing process and customized services when necessary. Visit our certifications page to view audit reports or for a detailed description of any of the credentials listed above.

Steps to Take After a USB Drive Failure

The steps that you take immediately following a USB drive failure can affect your chances of a successful recovery. Immediately turn your drive off and disconnect it from your computer. Running a failed USB drive can cause permanent platter damage and data loss.

Make a note of any failure symptoms, including any error messages or unusual noises that preceded the hard drive failure. Contact a professional data recovery company to discuss recovery options.

Reasons to choose Secure Data Recovery Services include:

  • Free Media Diagnostics and Price Quotes
  • Experienced Engineering Teams
  • Knowledgeable 24/7 Customer Service
  • Customized Data Recovery Services
  • Excellent Security Credentials
  • Fast Turnaround Times
  • High Recovery Rates for USB Drives

Secure Data Recovery Services is certified by all major USB drive manufacturers as a safe data recovery provider, and we will never void your warranty by performing data recovery services. We operate more than two dozen offices across the United States, all of which offer fast no-risk evaluations for hard drives, RAID arrays and other devices.

To schedule free media diagnostics, contact Secure Data Recovery Services today. You can also contact our e-mail support online for a free price quote on our USB hard disk recovery solutions.