Call for 24/7 assistance 800-388-1266

Fixing Physically Broken USB Flash Drives

USB flash drives are excellent data storage tools, particularly for computer users who regularly use two or more machines and need to move files from one physical location to another without using network connections. However, while flash media is somewhat resistant to physical damage, dedicated flash drives can break due to low-quality USB connectors or excessive force.

Fixing Physically Broken USB Flash Drives

Physical damage is one of the leading causes of data loss on USB flash drives.

If you have important files on a physically damaged USB drive, you need fast help from a qualified data recovery provider. Secure Data Recovery Services offers dedicated flash media repair and recovery services through more than two dozen offices across the United States.

Whether your flash drive is physically broken, submerged in water or damaged by heat, our engineering teams deliver reliable results with excellent data security and limited turnaround times. Contact us today to set up free media diagnostics.

Steps to Take After a USB Drive Breaks

The chances of a successful data recovery will vary depending on the structure of your USB drive and the location of the physical damage. If a USB drive has physically snapped, you should not attempt to rejoin the separated sections of the device.

While it is possible to re-solder a flash drive with a damaged USB plug, applying excessive heat to the sensitive printed circuit board of the device could result in component damage. Soldering a USB drive is also risky because may disconnections occur at clamps on the circuit board, and soldering the USB plug will not always result in a readable disk.

Electrostatic discharge and media contamination can seriously affect physically damaged flash media, and it is important to take appropriate precautions when handling broken devices. To prevent static damage to your USB flash drive, you should not touch any exposed components without properly grounding yourself. Keep your drive in an anti-static bag until you can send it to a qualified data recovery company.

Choosing a Data Recovery Provider for USB Drive Repair

At Secure Data Recovery Services, we specialize in flash media recovery. Our engineering teams can carefully reconstruct damaged media in a controlled environment to restore access to your lost files. In many cases, we can use dedicated tools to read flash memory chips, bypassing any physical component damage by simulating functional hardware. We are certified by all major flash media manufacturers, and our data recovery procedures will not void any active warranties.

To prevent electrostatic discharge and contamination, we treat every damaged flash device in a Certified Class 10 ISO 4 Cleanroom. This environment provides protection through a series of controls that eliminate harmful static and maintain a strict limit of 10 contaminants per cubic foot of laboratory space. We maintain our certification through regular testing.

After creating a copy of your data, we use safe utilities to treat file corruption and any other logical issues. Our engineers regularly work with corrupt, encrypted and deleted data, and we recover most flash drives within several days.

Secure Data Recovery Services provides excellent data security. We were the first USB flash drive recovery company to earn a SSAE 18 Type II Certification, and our excellent storage networks offer unmatched protection for recovered files.

Our credentials include:

  • PCI Security Certification
  • SAS 70 Certification and SSAE 18 Type II Certification
  • General Services Administration Contractor Certification
  • Information Systems Security Association Member
  • Green Business Certification

Unlike many other data recovery providers, we offer full access to our certification documents, auditor's comments and attestation reports online. Visit our certifications page for more information.

Free Diagnostics for Physically Damaged USB Drives

Whether your flash drive is broken, crushed or overheated, our engineering teams can quickly assess the extent of media damage to provide a no-risk case report.

Each report contains:

  • A Price Quote
  • A Turnaround Estimate
  • A List of Recoverable Files
  • A Media Failure Analysis

If you decide to pursue data recovery, you will have access to online case status updates and around-the-clock customer support. We offer several service options for flash media recovery including a 24/7/365 emergency option.

For the best possible chances of a successful recovery, you should never attempt to repair damaged media. Plugging a malfunctioning flash drive into a computer can result in additional component damage, and no data recovery utility can treat physical media issues.