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Hard Drive Complex or Combined Failure Mode

When a hard drive fails mechanically, several components often stop functioning at the same time. A damaged circuit board can cause tracking problems with the drive's read/write heads, for instance, and head failures can cause platter damage. When these complex failures occur, data recovery engineers need specialized tools to treat individual hard drive issues and to retrieve working files.

Hard Drive Complex or Combined Failure Mode

Complex failures often occur when hard drives operate in a failed state and require attention from experienced data recovery engineers.

At Secure Data Recovery Services, we specialize in hard drive repair and data recovery. Our staff has years of experience with every hard drive brand and model, and we use an effective team-based approach to treat complex HDD failures safely.

Combined failures are often difficult to diagnose without specialized tools and a Certified Class 10 ISO 4 Cleanroom. We offer free media diagnostics to give our clients no-risk price quotes and data recovery turnaround estimates. Contact our customer service team today to set up a free media evaluation for your hard drive.

Recognizing Hard Drive Failure Symptoms

Because complex failures occur when several components fail simultaneously, failure symptoms vary greatly from one case to the next. Immediately shut down your hard drive if you see any of the symptoms listed below.

Common critical failure symptoms include:

  • Clicking, Whirring, Whining or Grinding Noises
  • Hard Drive Does Not Boot, Mount or Recognize
  • Incorrect Hard Drive Model or Capacity in BIOS
  • Missing or Corrupted Files
  • Bad Sector Errors
  • Frequent Blue Screen of Death (BSOD) Errors
  • Excessively Slow File Access Times
  • Failure to Power On

Common hard drive failure scenarios have a large degree of symptom overlap. For instance, either a read/write head failure or a firmware issue can cause bad sector errors. Symptoms vary extensively when a hard drive experiences a complex failure, and our engineers need to directly evaluate your media to make an accurate failure diagnosis.

Physical and Logical Complex Failures

Occasionally, a computer user will attempt to fix a physically damaged hard drive with commercial file utilities. This can result in a physical and logical complex failure when the utilities overwrite key data or cause extensive file corruption. To avoid serious media damage, we recommend shutting your hard drive down as soon as you notice failure symptoms.

To treat these types of complex failures, data recovery engineers need to repair physically damaged HDD components before treating file corruption, overwrites and other non-mechanical problems. Hard drives are extremely sensitive devices, and small airborne particles can cause significant media damage if HDD components are replaced in an untreated environment.

Secure Data Recovery Services maintains a certified Class 10 ISO 4 Cleanroom onsite to treat actuator head failures, spindle bearing seizures and other mechanical HDD failures. We are one of the only data recovery providers following strict Class 10 ISO 4 standards, and we regularly test our Cleanroom to ensure safe, consistent results. Visit our Cleanroom page for more information regarding the importance of Cleanroom technology.

After repairing physically damaged components, we make a full copy of your hard drive before treating logical damage with proprietary file utilities. By making a bit-level clone, we prevent any chance of accidental media damage. This precaution is particularly important when a hard drive has suffered from a complex failure, as the chances of a subsequent component failure are fairly high.

Choosing a Secure Data Recovery Provider

Over the past decade, we have developed a reputation as the industry's most secure hard drive repair and data recovery company. We were the first data recovery provider to earn a SSAE 18 Type II Certification. We also hold an SAS 70 certification, and we post all of our certification documents online.

Our compliance certifications include:

  • PCI Security Certification and PCI-DSS Compliance
  • General Services Administration (GSA)
  • Contractor Certification

Secure Data Recovery Services is also a member of the Information Systems Security Association and a certified Green Business. Visit our certifications page for an overview of our credentials or to view our attestation and audit documents.

Risk-Free Price Quotes and Hard Drive Diagnostics

The steps that you take immediately after a media failure greatly affect your chances of a successful recovery. If you cannot access files on your drive, you should contact Secure Data Recovery Services as soon as possible to set up a no-obligation evaluation. Our engineering teams can identify hard drive component failures and logical issues to provide you with a fast, risk-free price quote.

Reasons to choose Secure Data Recovery Services include:

  • Experienced Engineering Teams
  • 24/7 Access to Knowledgeable Customer Service Team
  • Certified by All Hard Drive Manufacturers
  • Safe, Certified Class 10 ISO 4 Cleanroom Data Recovery
  • Fast Turnaround Times and High Success Rates
  • 24/7/365 Emergency Data Recovery Services

Call our 24/7 toll-free line today to get started or for more information.