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MySQL Data Recovery FAQ
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Frequently Asked Questions About MySQL Data Recovery

With trained SQL experts and proprietary file utilities designed for MySQL databases, Secure Data Recovery Services provides file repair, media repair and data recovery for all MySQL systems. Our teams offer exceptional success rates, fast turnaround times and industry-leading security.

Data Recovery Services Frequently Asked Questions

Secure Data Recovery Services offers the most comprehensive set of resources for MySQL database repair and recovery.

We often receive questions regarding our data recovery methods, our security systems and other aspects of our services. This page answers some of the most common MySQL questions. To see an answer, select the corresponding question.

You can also call our team at 1-800-388-1266 to start a case or for more detailed information regarding MySQL data recovery.

  • Q: What is the average cost of a MySQL data recovery case?

    Costs depend on the size of your databases, the hardware configuration of your system, the failure scenario and a number of other factors. Our teams will carefully evaluate your case and provide a price quote before performing any data recovery procedures. Secure Data Recovery Services offers free diagnostics with our standard MySQL database repair and recovery services, and we can evaluate physically damaged media at any of our offices.

  • Q: Will my business's MySQL data stay confidential during the recovery process?

    Yes. We earned our reputation as the world's most secure data recovery company by earning a number of relevant security credentials. Secure Data Recovery Services was the first provider with a SSAE 16 Type II certification, and we hold full compliance credentials for HIPAA, PCI-DSS and other laws.

  • Q: Can I use software to recover lost or corrupted data from a MySQL database?

    We do not recommend any data recovery applications. If your MySQL database has dropped tables, corrupt or truncated tables, or filesystem corruption, data recovery software could overwrite your data. If your system has mechanical damage, data recovery software could cause permanent read/write issues, preventing a full recovery.

    You should immediately shut down your MySQL server when you lose data. Use a kill command to stop any active write processes and either disconnect power to your server or isolate the affected partition. Contact our MySQL data recovery team as soon as possible to ensure the highest possible chances of a successful recovery.

  • Q: My company needs fast access to a SQL server. What is our fastest data recovery option?

    Secure Data Recovery Services is one of the only data recovery providers with 24/7/365 emergency services. We complete most cases in less than 24 hours under this service option.

    Additionally, we offer high-priority services and remote services. Our team will discuss available options when you set up a new case.

  • Q: Will I pay a service charge if you cannot recover my corrupt MySQL database?

    No. Secure Data Recovery Services offers the industry's best no recovery, no charge guarantee. We will never charge for our data recovery service if we are unable to recover your requested data. Our overall success rate is 96 percent, and as SQL specialists, we successfully recover the vast majority of MySQL databases.

  • Q: Can Secure Data Recovery Services recover my database without direct access to my server?

    Yes, in some cases. While we cannot treat MySQL servers with physical damage without using specialized hardware, we can often access your system remotely in order to treat lost, corrupt or deleted data.

    Our engineers will need some basic information regarding your server and its failure scenario in order to determine whether remote recovery is an option in your case. Call our customer service team to get started.

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