The Industry Leaders in Best Practices and Work Quality
We’re proud to have more certifications than our competition. With every certification, we raise the bar on quality standards even higher. It’s how we ensure that our every customer gets the same award-winning customer service, every time. Our Class 10 ISO 4 Cleanrooms play a large part in our job success, keeping harmful particles to a minimum while we work on your media. Meanwhile, our SSAE 18 Type II certification means you can relax, knowing that your data privacy will be protected. With our FIPS 140-2 data handling practices, when we’re done recovering your data, we’ll send it back to you in secure, hardware-encrypted transfer media. Your data will be safe until it’s back in your hands.
Best-in-Class Customer Care
We know how stressful data loss can be, which is why we’re committed to making the data recovery process as stress-free as possible. Along with our impressive certifications, you’ll also have our 24/7 customer service line to help no matter when data loss strikes. We also offer emergency services with turnaround times as quick as 48 hours, for those who need their data back fast.
Our certified specialists are always working hard to learn the latest methods in data recovery and the latest version of all operating systems. Furthermore, our R&D department is discovering new data recovery techniques, not just for current media but also for media that is soon-to-come. We’re so confident in our thorough practices that if somehow your data proves unrecoverable, we can guarantee you that there’s no one else who can get it back. But then you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee. Are you a member of our armed services? You can also qualify for our 10% military discount.
Preserve Your Digital Estate in Newport News, VA
Data loss can strike in many forms. Despite our advances in technology, no device is 100% safe from data loss. Here are some scenarios that can cause data to become lost:
- Multiple hard disk drive failure
- Accidental electrical events such as bad power surges
- Physical damage such as dropping your Android or Apple smartphonen
Regardless of the scenario, our certified engineers will be able to help you in getting your data back. Call us at 1-800-388-1266 today and see what makes Secure Data Recovery the best in the industry.