Best-in-Class Service for All Our Customers
We have a 24/7 customer service line because we know data loss happens at unexpected times. When you send us your media, whether by direct mail or by using one of our 150 convenient drop-off locations, we’ll offer you a risk-free evaluation and zero-obligation price quote. Data loss is already stressful enough. It’s our goal to give you a stress-free data recovery process.
Our certified engineers and dedicated R&D Team work hard to create the latest methods in data recovery. There’s no operating system we can’t work with, even Linux and Mac. Our process is so thorough that if somehow your data still proves unrecoverable, we can assure you that no one else can get that data back. Should that happen, you won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee guarantee.” If you happen to be a student at Hampton University, you can also qualify for our 10% student discount.
The Most Certified in the Industry
Our many certifications are how we show our clients that we’re serious when it comes to data recovery and service quality. By meeting and exceeding more certification requirements than any of our competitors, customers know that we’re the best in the industry. Our certified Class 10 ISO 4 Cleanrooms play a big part of our success, reducing airborne particles by a large margin. As GSA Approved Contractors, even government clients know the value we offer, trusting us for their data recovery needs. We also have the following certification:
- SSAE 18 Type II Certified
- FIPS 140-2 Level 3 Validated Data Handling Practices
- TRUSTe Verification
Data Loss Doesn’t Have to Be the End in Hampton, VA
The ways of data loss are many. But recognizing the way that data loss can strike is half the battle, enabling you to know when to contact your trusted data recovery specialists to get your data back as soon as possible. Here are some ways that data loss can occur:
- Multiple hard disk drive failure
- Accidental rewriting or deletion of files
- Malicious viruses corrupting and destroying files
All of these scenarios can result in the loss of precious data. But they all have one solution, and that’s Secure Data Recovery. Call us at 1-800-388-1266 and start a case today.