Most Certified Company
We have the most security certifications in the industry because we take data privacy seriously throughout the recovery process and beyond. We are SSAE 18 Type II Certified and are regularly audited by a third party company to ensure we are meeting industry standards. Here are some of our other certifications:
Class 10 ISO 4 Cleanroom
GSA Approved Contractors
FIPS 140-2 Level 3 Validated data handling practices
Top-Rated Customer Service
Our customer service representatives are available 24/7 to start a case and answer any questions you may have about the recovery process. The recovery begins when you ship your device to our lab using one of our over 200 drop-off locations nationwide or by using a prepaid FedEx shipping label we will send to you. After our engineers complete the diagnostics, we give every case a price quote and estimated turnaround time at no obligation! Once the recovery is approved, we never charge more than what was agreed upon, even if the recovery requires more work than anticipated.
There are several service levels to choose from to fit a client’s timeline and budget including an emergency service with an average turnaround time of 48 hours. Clients can even monitor their case progress using our convenient online customer portal. Our engineers work with all operating systems including Windows, Linux, and Unix and invest in our R&D team to discover new recovery methods for existing and emerging media.
Our experience and commitment to customer satisfaction earned us an A+ with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Signs of Device Failure in Orem, UT
There are tell-tale signs that your media may be failing. If you experience any of the following, immediately power down your device to prevent further damage and call a professional recovery company.
Hard drive is making grinding or beeping noises
Computer won’t recognize the external media
Files are disappearing
Media presents error messages
Secure Data Recovery can help the people of Orem with their failed media and return their files in a professional manner. Call us at 1-800-388-1266 to start a case today.