Customer Service Is Our Priority
Our customer service representatives are available 24/7 to start your case, answer questions about the process, and update you on the progress of your case. We produce case updates through our online customer portal and offer a diagnostic report for every device containing a price quote and estimated turnaround time. Our transparent practices also include highly certified security practices:
- SSAE 18 Type II Certified
- Privacy Shield Certified
- Class 10 ISO 4 Cleanroom
- Certified Apple Mac Technicians
Our security standards in addition to our top-rated customer service earned our company an A+ rating with the Better Business Bureau.
BBB of Houston - Accredited Company with an A+ Rating
The BBB is Texas’ most trusted protector of consumer confidence. In our detailed company review, updated periodically by the BBB, you can investigate our track record of compliance and consistently high ratings.
» Verify our current BBB Rating
Experience with Data Loss Scenarios
No matter how a device became damaged or lost data, Secure Data recovery can help the people of Richardson with their need for file retrieval. Some of the most common media failure scenarios are:
- Failed RAID rebuild procedure
- Accidental file deletion
- Mechanical hard drive malfunctions
- Physical damage including environmental damage
- And more
If you are in need of data recovery, call us at 1-800-388-1266 or drop-off your media at our local partner location in Richardson, TX. We stand by our no recovery no fee guarantee.