Stringent Standards Means Greater Success
Our impressive 96% success rate is thanks to not just our certified engineers, but also our strict standards that we meet and exceed every day. With our many certifications, we can ensure that every customer gets the same award-winning service, each and every time. With our Class 10 ISO 4 Cleanrooms, you’ll know that your media is being worked on in the best environment, where airborne particles are kept to a minimum. Meanwhile, our SSAE 18 Type II certification means that your data privacy is safe. Here’s a list of our other certifications:
- GSA Approved Contractors
- FIPS 140-2 data handling practices
- EU-U.S. Privacy Shield Certification
- SAS 70 Audit Compliance
- PCI Security Standards
Customer Service That’s There for You
Our customer service line is open 24/7 because we know how unpredictable and stressful data loss can be. No matter when trouble strikes, we’ll be there for you, any time, every time. When you send us your media, we’ll give you a risk-free evaluation along with a price quote at zero obligation. Have an urgent situation? We also offer emergency services with turnaround times as quick as 48 hours.
From continual training in the latest techniques of data recovery to having the best R&D department behind them, our certified engineers can rescue your data, no matter the media or operating system. Our methods are so thorough, that if your data should prove unrecoverable, we can assure you that no one else can get that data back. But then you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee. Are you studying at the University of Texas of the Permian Basin? You can also qualify for our 10% student discount.
Defend Your Precious Data in Odessa, TX
Data loss can go unnoticed at times. But with a vigilant eye, you can catch it in the act before things get serious. Do you ever hear your hard disk drive making odd grinding sounds? Has your computer been having a lot of Blue Screen of Death Errors? Do you notice your peripheral devices not connecting properly to your main device?
These are all symptoms of impending data loss. But it’s not too late. Don’t hesitate to call us at 1-800-388-1266 and stop data loss in its tracks!