Amazing Service Starts with Quality Standards
With more certifications than our competitors, we maintain the most stringent standards when it comes to working with your data. With our Class 10 ISO 4 Cleanrooms, we keep harmful airborne particles to a minimum while working on your media. Meanwhile, our SSAE 18 Type II certification guarantees your data privacy will be maintained. With our FIPS 140-2 data handling practices, you can rest easy knowing that your data will be securely returned to you using our award-winning hardware encrypted transfer media.
Exemplary Customer Service
Data loss happens unexpectedly and can wreak havoc at any time. That’s why we’re ready to help with our 24/7 customer service line. When you entrust us with your media, we’ll offer you a risk-free evaluation and a zero-obligation price quote. If time is of the essence, we offer emergency services with turnaround times as fast as 48 hours.
Our certified engineers are always training in the latest techniques of data recovery, so that they can use every means possible to save your data. Thanks to our R&D department, we not only discover innovative recovery methods for your current media, but also media that will be coming out in the future. This means that we’ll always be ready for when you need data retrieval. We’re so thorough in our job, that if your data somehow proves unrecoverable, we can promise you that no one else will be able to get it back. But that also means you won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee. Are you serving in our military? Then you can also qualify for our 10% military discount.
The Better Business Bureau has been so impressed with our great customer service and work ethic that they’ve awarded us with the prestigious A+ rating as a company.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
Save Your Data in North Cleveland, TX
With how many devices we use every day, it’s no surprise that data loss can come in all kinds of forms. Here’s a list of potential scenarios that can lead to data loss:
- Multiple hard disk drive failures
- Accidental damage such as dropping or water spills
- Malicious viruses wreaking havoc with your vital files
While these scenarios can mean the loss of precious data, hope isn’t lost. With the experts at Secure Data Recovery, your data can be back with you safe and sound. Call us at 1-800-388-1266 to learn more.