Premium Customer Service
When data loss strikes at the worst of times, you can count on us to be there for you. Whether it’s at the start of your day, or at midnight, our 24/7 customer service line will be on the lookout for your call. When you entrust us with your media, we’ll offer you a risk-free diagnostic along with a zero-obligation price quote. Find yourself in an urgent situation? We also have emergency services with turnaround times as fast as 48 hours!
Our certified engineers are always training in the latest methods and techniques of data recovery, all to help ensure a successful job. But we don’t like to stay still. Our R&D department is always working hard to discover new data recovery techniques, not just with current existing media, but media that is also coming out in the near future! We’re so confident in our specialists and their expertise, if somehow your data proves unrecoverable, we can assure you that none of our competitors will be able to recover it. But should that happen, we also won’t charge you for the recovery service fee. That’s our “no data, no recovery fee” guarantee. Are you attending the University of Oklahoma? You can also qualify for our 10% student discount.
The Certifications for Success
We’re proud of our many certifications, and thanks to our stringent practices, we’re able to ensure that every customer gets the same award-winning service, time and time again. Our state-of-the-art Class 10 ISO 4 Cleanrooms, for example, provide an extra layer of protection for your media by keeping harmful airborne particles to a minimum. We’re such a trusted name that we’re also GSA Approved Contractors, a favored choice amongst government clients. Here are some of our other certifications that keep us ahead of the rest:
- SSAE 18 Type II Certification
- SAS 70 Audit Compliance
- EU-U.S. Privacy Shield Certification
- PCI Security Standards
- FIPS 140-2 data handling practices
Your Data is Precious, Save It in Norman, OK
Data loss is an unfortunate event that no one in Norman can avoid. Sometimes it comes in the form of a lightning strike and a terrible power surge. Other times, it’s in the form of a virus attack that snuck its way into company servers via email phishing. Even dropping your phone from a height of five feet can result in data loss through physical damage.
But no matter how data loss reaches you, you can rest easy knowing that there’s an effective data recovery solution in Secure Data Recovery. Call us at 1-800-388-1266 today and let our experts rescue your data.