Incredible Customer Service
We’re not just all about data recovery, your satisfaction is our priority. We know how stressful data loss can be, especially when it happens at the most inopportune times. That’s why our customer service line is open 24/7, always on the lookout for trouble. When you entrust us with your media, we’ll offer you a zero-risk media evaluation along with a price quote at no obligation.
Our certified engineers didn’t just become the best. Their expertise comes from rigorous training in the latest techniques of data recovery. Thanks to our R&D department, we’re always finding new ways to save your data on existing and emerging media. We’re so thorough in our methods, if your data somehow still proves unrecoverable, we can assure you that no one else can get your data back. But then you won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
Thanks to our commitment to providing excellence in customer care and job quality, the Better Business Bureau has awarded us with the enviable A+ Rating as a company.
BBB of Cleveland, Ohio - Accredited Company with an A+ Rating
Cleveland consumers can trust businesses that bear the BBB seal. Our company review from the BBB details the standards that we maintain to keep our accreditation and our top rating.
» Verify our current BBB Rating
Defining the Standards in Data Recovery
Our certifications are partly of what makes us so successful. Not only do we have more certifications than our competition, but each one helps us to offer the most secure and qualified recovery service for our clients. That’s why we’re the leaders in data recovery. Our Class 10 ISO 4 Cleanrooms help us maintain the perfect environment to work on your media, keeping airborne particles to a minimum. With our SSAE 18 Type II certification, you can feel confident that your data privacy will be strictly maintained. Here’s a list of our other certifications that keep us ahead of the rest:
- GSA Approved Contractors
- FIPS 140-2 data handling practices
- EU-U.S. Privacy Shield Certification
- SAS 70 Audit Compliance
- PCI Security Standards
Your Data Deserves the Best in Norwalk, OH
There are many ways that data loss can occur. A virus infection from a bad email can result in the corruption and loss of valuable data. Meanwhile, your hard disk drive can catastrophically fail after years of wear and tear. Then there’s the unavoidable acts of nature, where a lightning strike can spell doom with a power surge.
But no matter the scenario, there is one solution that can bring your data back. Call Secure Data Recovery at 1-800-388-1266 and start a case today.