Reliable Customer Service
Our 24/7 U.S. based customer service is ready to answer your questions, guide you through the recovery process, or start a case. With our standard service, you will receive a free diagnostic analysis on your device. We have over 150 drop-off locations throughout the U.S., and the closest one is right in your hometown!
If you decide to go through with the service, your quoted price will not change, even if the recovery requires more work than expected. If you decide you no longer want the service for any reason, you will receive your drive back- no questions asked. Our average turnaround time is 48 hours and every case is backed up with our ‘No Data, No Recovery Fee’ policy. This means if we are unable to retrieve the data you are looking for, you don’t pay for the recovery, and we guarantee that the data is unrecoverable by any other company.
Our top-rated customer service contributed to our A+ rating with the Better Business Bureau.
BBB of North Carolina Accredited Business with an A+ Rating
The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.
» Verify our current BBB Rating
Our SSAE 18 Type II certification along with our Class 10 ISO 4 Cleanroom will ensure that your device is in good hands throughout the entire recovery process. Our standard service comes with free diagnostics while our emergency service has an average turnaround of 48 hours. Each case is given a diagnostic report that includes an estimated turnaround time and price point. Additionally, we offer a 10% discount for students and military, perfect for those stationed at nearby Fort Bragg.
If you are seeking a data recovery specialist or have any questions, give us a call at 1-800-388-1266 and start your risk-free case today!