Highly Certified Company
Security is a top priority for our clients, which is why we were the first data recovery company to become SSAE 18 Type II certified. We are also HIPAA compliant, FERPA compliant, and Privacy Shield Certified. We operate a Class 10 ISO 4 Cleanroom, keeping dust particles to a minimum and ensuring your device is safe from further physical damage. These certifications and top-notch facilities are the reason we have the highest success rates in the industry at 96%.
Our commitment to quality has earned us an A+ rating with the Better Business Bureau.
BBB of Charlotte - Accredited Company with an A+ Rating
North Carolina’s residents and businesses depend on the BBB’s company reviews to verify high standards of service. You can read about those standards, and our history of compliance with them, in our latest review from the BBB.
» Verify our current BBB Rating
We offer a range of service options so you can choose what fits best for your budget and timeline. Our customer service representatives are available on the phone 24/7 to discuss your case and take you through the recovery process. Our standard service offers free diagnostics and every case we take on is covered by our no recovery, no fee guarantee. If you are looking to recover your data in a hurry, we offer emergency services with an average turnaround of 48 hours.
Signs of Device Failure
Your device will show signs that it isn’t functioning properly such as:
- Clicking or whirring noises
- Blue Screen of Death errors
- Disappearing files
- Physical damage
Rest assured that our experienced engineers have dealt with any type of data loss scenario, including environmental damage. If your device exhibits any of the symptoms listed, immediately shut down the device and call us for a free consultation at 1-800-388-1266.