Top-Rated Customer Service
Our customers are the main priority at Secure Data Recovery and our dedication to their satisfaction is what has earned us so many positive testimonials. We begin each case with free diagnostics and offer a no-obligation price quote and estimated turnaround time for each case we receive in the lab. Our engineers have decades of experience working with all device types and operating systems including Windows, Linux, Unix, iOS, and more.
In addition, we have a dedicated research and development team that is consistently working to discover new recovery methods for current devices and new models that will soon come to market. Our customer service representatives are available 24/7 to start your recovery case or answer questions about the process. After you approve the recovery, you can check the status of your case using our convenient online portal. For those who need their data back as soon as possible, we even offer emergency services with a 48-hour turnaround.
Certified Recovery Specialists
Secure Data Recovery is the most certified data recovery company in the industry, and we pride ourselves on exceeding industry standards. Some of our certifications include:
SSAE 18 Type II Certification
Class 10 ISO 4 Cleanroom
GSA Approved Contractor Status
FIPS 140-2 Level 3 Validated data handling practices
It is our many certifications and dedication to customer satisfaction that has earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Warning Signs Your Device is Failing
There are a variety of signs that signal your device has failed physically or logically, and when that happens, you need to immediately power down the device to prevent further damage. Some of the common failure signs for digital devices include:
Clicking or grinding noises coming from a hard drive
Blue screen of death errors
Host device won’t recognize your media
If you notice any of these signs, call Secure Data Recovery at 1-800-388-1266 and save your data.