Certified Data Recovery Engineers in Albany, NY

Jake and the entire team were amazing! They rescued my 5TB project with no trouble and kept in touch the entire time. They allowed me to send a special drive and tracked it all the way. I felt in great hands, especially when you go through data loss. Your one stop shop to peace of mind! Pricey but worth it! 5TB recused (5gb lost).

I'm an artist, and when my hard drive failed, I panicked thinking there was no way I was going to get my data back. The drive had irreplaceable photos of my artwork and countless important documents. They recovered every file and sent it back on an encrypted device that can only be unlocked by an app on my smartphone. They were super nice and communicative. I will definitely recommend them with fellow artists and will come back - though I hope to never have to.Thank so much!!

I recently had the opportunity of working with Chris McMacken at SDR and had a great experience. The computer we sent him had a laundry list of problems (it may have actually gone through the laundry itself), so we were hesitant to embark down a recovery path knowing that it could possibly be a complete waste of money. Chris was very upfront and consultative throughout the entire process. There was no sales pressure whatsoever. I will be referring Chris @ SDR to anyone I come across needing data recovery services in the future.

I had a hard drive fail unexpectedly that I needed data recovered from. Mitchell Moore was a pleasure to work with. He kept me updated on the status of the recovery the whole way and explained things is detail. I would not hesitate to recommend Secure Data Recovery and Mitchell to any one who needs data recovery services.

Secure Data Recovery is THE BEST! I am an independent film maker who still edits all her work on her own. A few weeks ago, I found myself in a panic as my external hard drive crashed, and with it, all my footage from the past 8 months. After a sad trip to the Geek Squad at Best Buy where they wanted me to pay a ton of money up front with a 50/50 chance of recovery, I went home and did some research and found SDR. I called them right away, and immediately spoke to Mitchell Moore. I was amazed that I was speaking to a person and not a machine/not being put on hold for ten years. He was so helpful, positive and calmed my nerves. I live in NYC where they luckily have a drop off station, and the hard drive was in their hands the following morning. It took a couple weeks longer than expected, and it was pricey, but everything I needed was restored and in perfect condition!
I REALLY appreciate how hands on this company is. They are on speed dial any time you need them. I called almost everyday with multiple questions, even sometimes just saying, 'I'm feeling discouraged!', but Mitchell was always understanding and patient, and never once made me feel like my calling was an inconvenience.
The next time you are in a pickle, CALL THIS COMPANY! They are tech angels!
Oh, and take it from someone who learned the hard way, if it's really important, back it up multiple times!

I can't rave enough about the work Secure Data Recovery did for me. Days after a comic convention I worked in February 2017, my main external HD conked out mysteriously as I attempted, ironically enough, to back up it's data onto another drive. Though the cost was a bit high, it was worth every penny, as thankfully I recovered EVERYTHING I'd feared lost. I am the showrunner of an indie film comic book-themed webseries, so it was feared our entire current season's worth of footage had been lost forever. Thankfully this was not so, thanks to the great people at Secure Data. Frederick, who handled my case, kept in contact with me thoroughly and super efficiently. They are on top of their game here and they do all they can to help. A+, 5 star review for sure.