Data Recovery Professionals in West St. Paul, Minnesota

Outstanding service. Ryan, and the team at SDR delivered! I hope I never need their service again, but at least I know where to go if I do.

My external hard drive crashed all of a sudden, no warning. All of my computer backups, all of my family photos, all of my work files, school files, everything, was on this 3TB external drive. I was stupid not to have a second backup or online backup, but... I do now. Anyway... TOTAL PANIC when it crashed!! I ran several well-reviewed diagnostic/specialty programs to try to recover the drive myself with those software solutions. It was clearly a hardware issue, and the programs confirmed that I needed a clean lab to open up my drive to have a chance to save it's hardware. I researched a lot, and ignored the bargain basement type places, because everyone knows those are scams. Secure Data Recovery worked on my drive for about a month, because they ran into trouble and needed to try some different techniques, but they ended up recovering everything!! The customer service was the best I've experienced with any company. Frederick Wright, my service agent, was exceptional. Professional, fast responses, friendly, and always kept me up to date with what was going on. The price was a bit of a shocker, but honestly, when it comes to 10+ years of photos of your life, you can't put a price on it. My drive dying is a bigger deal than a major appliance needing replacement (at least that's how I justified the cost). I do believe that SDR put in a lot of time on my drive to earn their income from me. Anyone with questions are welcome to send me a FB message, I'm happy to offer advice/tips. I rate Secure Data Recovery an A+, and if it's valuable, you should trust the best to save it.

Frederick Wright provided excellent service. He was very prompt and helpful throughout the entire process. We had a hard drive fail that contained all of our pictures of our daughter's first 5 years of life. Secure Date Recovery was able to recover all of our pictures! We mentioned that we didn't think we would be able to afford the $1,400 that was quoted to us for recovery and Frederick offered to help us out by getting us off-peak business hours pricing - meaning a recovery tech would work on our recovery during less busy times. The recovery would take more time, but would be less expensive. He was able to get us a discount and the recovery did not take very long at all! Great service and we are so grateful to have our pictures back!