We don’t just have the right technology to perform the recovery on your device, we have a dedicated team of customer service representatives. We are available 24/7 through our phone lines to answer ay questions about the recovery process. Customers can even track the progress of their case using our online customer portal.
There are a variety of service levels to choose from to fit your recovery needs including an emergency service with an average 48-hour turnaround. We begin each recovery with free diagnostics and a no-obligation price quote. If for some reason we are unable to retrieve your files, we stand by our “no data, no recovery fee” guarantee.
Certified Secure for Our Customers
We are the most certified data recovery company in the industry with a variety of security certification to protect your information. These include:
SSAE 18 Type II Certification
Class 10 ISO 4 Cleanroom
GSA Approved Contractor Status
FIPS 140-2 Level 3 Validated data handling practices.
Our R&D team is constantly researching new recovery methods for existing and emerging media and do so in the most secure environment possible. It is this commitment to security and dedicated customer service that earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Warning Signs of a Failing Device
If your device exhibit one of the failure signs below, it is best to turn off the device immediately to avoid causing further damage. Do not attempt to use data recovery software as it may overwrite the files you are trying to save. Some of the common warning signs include:
Clicking or grinding noises on an HDD
Blue Screen of Death Errors
Computer won’t recognize external media
Slow run times or disappearing files
When your device fails, call the experts at Secure Data Recovery for fast and reliable service at 1-800-388-1266.