Industry-leading Customer Service
No matter where you are, when data loss strikes you can rest easy knowing that we’ll be there to help. Our 24/7 customer service line is always available for your call. When you start a case with us, we’ll offer you a risk-free evaluation along with a price quote at zero obligation. For your convenience, you can either send your media to us directly or use one of our convenient drop-off locations.
We’re always trying to learn the latest techniques and methods in recovering your data with our dedicated R&D teams. Thanks to our exhaustive methods, we’re able to maintain a 96% success rate. But if somehow your data should prove unrecoverable, we can assure you that it’s impossible for anyone else to get your data back. If that’s the case, you won’t have to pay the recovery service fee. That’s our “no data, no recovery fee” guarantee.
The Better Business Bureau has granted us an A+ Rating in recognition of our stellar customer service and dedication to our work. We know you’ll see why when you choose our data retrieval services.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Raising the Bar with High Standards
Our many certifications are our proof of quality and dedication to maintaining excellent standards of service. It’s how we ensure that every customer of ours experiences the same great data recovery service. Our SSAE 18 Type II certification shows that we’re experts when it comes to protecting our clients’ data privacy. Our certified Class 10 ISO 4 Cleanrooms play a great part in how we protect customer media by keeping dust particles to a minimum. Here’s a list of our many other certifications that make us the industry leaders of data recovery:
- GSA Approved Contractors
- FIPS 140-2 Level 3 Data Handling Practices
- PCI Security Standards
- Certified Mac Technicians
- SAS 70 Audit Compliance
Stop Data Loss in Its Tracks in East Jefferson, Louisiana
Data loss can happen all of a sudden, like when a thunderstorm results in a bad power surge. But usually, there are warning signs that you can catch if you’re careful. By catching data loss in the act, you can help reduce the amount of data is lost, or possibly stop data loss from occurring. You might notice your hard disk drive making strange grinding noises, your phone’s been slow to boot up, or maybe your peripheral devices are failing to connect to your main computer.
Should you notice any odd behaviors with your devices, don’t wait until it’s too late. Call us at 1-800-388-1266, and prevent permanent data loss.