Secure Drive Repair and Recovery in Shiloh, Illinois

Secure Data Recovery has been servicing Illinois for decades. Our local facility in Shiloh gives southern Illinois residents the best options for data recovery and drive repair from the industry’s leader. Secure Data Recovery has a 96% drive recovery success rate and an A+ BBB rating from our satisfied customers.

Shiloh, IL - Office Location

Secure Data Recovery Services in Shiloh, IL
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
3220 Green Mount Crossing Drive
Shiloh, IL 62269
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 10AM - 7PM
Sat: 10AM - 7PM
After Hours:
Emergency Services Available 24x7

Our laboratories operate certified Class 10 ISO 4 Cleanrooms, ensuring the most high tech environment while your media is being recovered in our facilities. We also have a GSA Contract number, which allows us to do business with local, state, and federal agencies, along with providing an extra discount to GSA schedule buyers.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Our Advanced Technology

We invest in the industry’s most cutting-edge technology which allows our engineers to recover data from any type of device with any type of issue. We specialize in hard drive recovery, solid state drive recovery, flash cards recovery, RAID array recovery, smartphone recovery and more. Our specialists in Shiloh have years of experience repairing and recovering deleted or lost data from many different types of failure scenarios.

Types of data failures our engineers specialize in:

  • Accidental Deletion
  • Corrupt or unreadable files
  • RAID Failures
  • Damaged hard drives
  • PCB Damage
  • Server Failure
  • SQL Server Database Recovery
  • And many more

Flexible Service Options in Shiloh, IL

Secure Data Recovery offers many service options that are fast and reliable. We offer competitive rates and risk-free device evaluations for all standard data recovery cases. If you need your data in a hurry, we provide expedited and 24-hour service options. With the emergency service option, you will receive a dedicated team of engineers working on your case for the quickest turnaround time possible. Some of the other services we offer are:

  • 24/7 Excellent Customer Support
  • Risk-Free Diagnostics
  • Local Drop-off and Pickup
  • Emergency Services
  • Remote Services
  • And More

A Business You Can Trust

We hold a number of certifications that are routinely audited by third-party companies and we provide full access to these reports on our site. We take special measures to keep your data safe with our SSAE 18 Audited. SSAE 18 audited requires companies to keep customer data secure, whether it be sensitive, financial, or any other type of data. We follow a strict set of audited standards to make sure all of your information is safe. See a list of our other certifications below.

Audited Certifications

  • GSA Approved Contractor
  • SSAE 18 Type II
  • D&B Verified
  • Certified Mac Technicians
  • Class 10 ISO 4 Cleanrooms
  • Top Ten Reviews No. 1 Gold Ranking for Data & Raid Recovery
  • EU-US Privacy Policy Certified Company
  • Trust E Verified

Call our customer support team in Shiloh today and ask about our no recovery, no charge policy. Our customer support team is available 24 hours a day, 7 days a week for your convenience. When you call, our support team will help you start a risk-free case and answer any questions you may have.

Customer Reviews (6)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 6 review(s)

  • Reviewed on May 15 2019  |  Benton, IL

    IT Admin

    Working with Secure Data and Rob Anderson was a breeze. The process went very smooth and I was kept informed every step of the way. Would highly recommend these people.

  • Reviewed on May 2 2019  |  Belleville, IL

    Rob Anderson was a life saver. I had lost hundreds of pictures and information in a cell phone my grandson thought could float in the ocean. Rob told me process and kept me updated on the progress. both pictures and texts from kids was recovered and provided on an external drive. I would recommend not only Secure Data Recovery but most assuredly Rob Anderson.

  • Reviewed on Apr 15 2019  |  Coulterville, IL

    Incredible Service from beginning to end

    Rob Anderson (Data Recovery Specialist) was extremely helpful with how to get my drive to him A.S.A.P. and did an awesome job recovering what he could (of our 2 years of lost data) in order for this business to get back up and running. I will definitely use him again should the need arise. I plan to recommend Secure Data Recovery to anyone that needs their date retrieved.

  • Reviewed on May 9 2018  |  St.Louis, MO

    Luke Marrali with Secure Data - Wonderful

    Luke Marrali was very easy to speak/email with and provided me with all the information and options I needed to begin the process of recovering my data. Luke and the specialists with Secure Data Recovery were able to dig into what turned out to be a badly damaged portable hard drive and recover some very valuable and irreplaceable memories. I cannot thank him and Secure Data enough for working with every step of the way to get my data back to me.

  • Reviewed on Jan 18 2018  |  St.Charles , IL

    Alex was great to deal with. Made the process easy and communication was higher than any other customer service person I have dealt with before. Will use them again and recommend them for future recoveries.

  • Reviewed on Sep 28 2017  |  St. Louis, MO

    Outstanding Service, from start to finish

    My situation was dire, my desktop was knocked over by my kids and would not boot up, it had 10 years of vital data. To make it worse, my hard drive backup crashed a couple weeks earlier, all before I had a chance to replace it. I took it to a local computer store but they could not offer very much help after running several diagnostics and trying some various tricks of the trade. They finally said the last option was to send it to a contract data recover service (which was quoted at twice the price I was eventually quoted at SDR). I eventually found SDR who had great reviews but even after doing all my homework I was still a bit hesitant to send off my hard drive to a total stranger. After all it had all my personal identifiable information (PII). However, my representative (Mitchell Moore) quickly put me at ease by carefully explaining the entire process, and he answered the numerous questions I had. I really liked that he did not pressure me to use their service and he was very patient with me, and clearly laid out a game plan for moving forward. What I also liked was the fact that you will not be charged anything if they cannot recover data, no questions asked! This feature was not offered by other data recovery services I contacted. What I also appreciated was the fact that while Mitchell remained positive at the probability of recovering my data (all before SDR even received my hard drive) he did not sugar coat anything. He said that while there was a good chance of at least partial recovery, there are still instances where it's not recoverable. I appreciate that honesty. Mitchell kept me updated during the entire process and answered his phone every time I called. SDR also sets up a personal webpage where you can check your case status. Unlike many businesses today, you really feel like like SDR is there for you,and only you. After about 10 days he passed along the results, while there was damage to my hard drive they still recovered over 98% of my data!! I got everything back, the thousands of pictures, documents, and other items I was told was a complete loss by other 'professionals' I consulted prior to SDR. Even my IT buddies at work were impressed with the amount of data recovery and the price which I paid. While data recovery is not inexpensive you won't find a better price (or better customer service) than SDR. I give them my highest recommendation, look nowhere else!

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