Stringent Standards, Industry-leading Best Practices
As the most certified data recovery team in the industry, we also maintain the highest standards and follow best practices. It’s how we ensure that our every client gets the same quality experience every time. With our Class 10 ISO 4 Cleanrooms, we further maximize our success chances by reducing airborne particles to a minimum. Clients never have to worry about their data privacy, thanks to our SSAE 18 Type II certification and FIPS 140-2 Level 3 Data Handling Practices. Mac-users can also rest easy knowing that our engineers are all Certified Mac Technicians. Here’s some of our other certifications that keep us ahead of the rest:
- GSA Approved Contractors
- PCI Security Standards
- SAS 70 Audit Compliance
A+ Rated Customer Service
Part of what makes a successful recovery is the experience our customers receive. That’s why we aim to make the process as stress-free as it is effective. When you trust us with your media, using one of our many convenient drop-off locations or sending direct, we’ll provide you with risk-free diagnostics along with a price quote at no obligation.
We proudly boast a 96% success rate, thanks to the ever-growing expertise of our certified engineers. Our R&D teams are always training in the latest techniques of data recovery, and they also keep up-to- date on the latest versions of every operating system. We’re so thorough in our methods of getting your data back, that if somehow your data proves unrecoverable still, we can guarantee you that no other team can get that data back. In that case, you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
Thanks to our excellence in service and job results, the Better Business Bureau has chosen to grant us a prestigious A+ Rating as a company. We know you’ll feel the same when you experience one of our many data recovery services!
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Your Data Is Important, Protect It Now in Koolaupoko, HI
Knowledge truly is power. Data loss can catch a lot of us by surprise, but if you’re aware of the possible warning signs, you can spot impending data loss and put a stop to it before your data is jeopardized. You might notice your hard disk drives making odd grinding noises or your phone apps crashing a lot. Your computer programs may not be executing properly.
Don’t let data loss take what’s yours. Call us at 1-800-388-1266, stop data loss right in its tracks, and continue your fun in the Hawaiian sun.