Certified Data Recovery in Smyrna, Georgia

On February 24, 2018, MyPassport 1TB portable hard drive suddenly stopped working. A few days and a bucket full of tears later, I took my portable hard drive to a company in Marietta, GA. After several hours, they told me that my portable hard drive was severely damaged and that it should be scrapped. They stated that the header crashed. They e-mailed me stating that they could not do anything to save my files because there was nothing to save. They deemed it a 'no recovery.' Not accepting that answer, I drove to pick up my hard drive, believing that my career was over. Thankfully, the IT guy at my government job was able to save what he could, then he suggested sending my portable hard drive to Secure Data Recovery, because of their 'clean room.'

OH. MY. GAWD! When I tell you that LUKE MARRALI and his team in Ohio went above and beyond my expectations to save my career!! I work as an important part of courtroom proceedings, so when I thought that nothing could be retrieved from 2011 till February 25, 2018, I was devastated. I could not eat, I could not sleep. I cried at least once a day the whole month of March, as I waited for results from Secure Data Recovery.

On Good Friday, I opened up the new portable hard drive that Secure Data mailed back to me. and EVERYTHING I NEEDED WAS THERE! All files, all audio, even pictures and movies that I didn't care to get back. All I wanted were my court files! It was sooooo worth the cost. That amount versus my career, benefits, pension --- hmmmm --- I think I'll go with, peace of mind for, $2700.00, Alec.' (Now, that was my total. Everyone's total will vary, depending on the service that you need.) Thank you to my engineer in Ohio that worked on my hard drive. YOU DO NOT UNDERSTAND HOW GRATEFUL I AM!! You do not know that I almost got fired from my excellent career due to me not backing up my hard drive onto another hard drive. I now have my files backed up to four different hard drives. I've learned a lot about portable hard drives. I am now more aware of how fragile and sensitive they are. I learned about headers and platters. I also learned that Secure Data Recovery is the BEST DATA RECOVERY BUSINESS THAT I KNOW AND WILL HIGHLY RECOMMEND THIS COMPANY!

I humbly thank you, Luke in California, and my engineer in Ohio. Luke was patient, professional, and prompt in responding to my e-mails. I actually felt as if I was his only client. Thank you a million times over, Secure Data Recovery. This is my first week of having no worries since MyPassport went out on me. But now knowing that all the files that I really needed were retrieved -- I can't tell you how thankful I am that the IT guy at my job suggested this company. THANK YOU! THANK YOU! THANK YOU! you-all are awesome!!

If you lose anything on your hard drive that is of importance, I highly suggest using this company, hands down!

My old drive didn't show up on my Mac and all the pictures, personal documents were gone last month. I found secure data recovery online and finally decided to give it a try. Jeremy was my account rep and he was very very thoughtful when dealing with my case. My drive kept having issues after the first time I got it back but the Jeremy took care of it. I would rate 5 stars for the service.

Secure Data and Mitchell Moore were fantastic. They recovered all of our family's precious photos and videos that other data recovery services said could not be recovered. They returned everything to us much faster than expected and have been very professional, responsive, and reliable. HIGHLY recommend!!!!