Secure Practices and Certifications
We are an SSAE 18 Type II Certified company that takes client privacy seriously. Secure Data Recovery is audited on a regular basis to ensure we are meeting industry standards. Along with our privacy certification, we operate a Class 10 ISO 4 Cleanroom that limits the number of dust particles in the air, giving your media the best chance at a full recovery. Our certifications listed below can be found on our website along with our attestation reports.
- PCI-DSS Compliant
- Privacy Shield Certified
- HIPAA Compliant
- TRUSTe verified
Our certifications along with our dedicated customer service earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Dedicated Customer Service
Our customer service representatives are available 24/7 through our phone lines to answer your questions, guide you through the recovery process, and find a drop-off location closest to you. Our engineers work with all devices including hard drives, RAID arrays, flash drives, SSDs, and more. Every case we receive is given a diagnostic report that gives a price point and estimated turnaround time. Each case is backed by our no data, no recovery fee guarantee.
Our standard service comes with free diagnostics and our emergency service has an average turnaround of 48 hours. We offer service options that fit our budget and have an over 96% success rate for all recoveries.
When Your Media Fails
In the world of technology, it is not a matter of if your device fails, it is a matter of when. Secure Data Recovery can help the people of Hiram with all of their recovery needs no matter the data loss scenario.
- Physical Damage
- Failed RAID Rebuild
- Accidental File Deletion
- Logical Failure
- Environmental Damage (fire, water, smoke)
To start a risk-free case with an industry leader, call Secure Data Recovery at 1-800-388-1266.