Professional Data Recovery Services in Vista, CA

I had filled up my back up hard drive to the point where I only had my information in one location and tragically the PCB board on that drive failed. I tried a different company but they were terrible at responding to me so I gave up and found Secure Data Recovery. Scott Moses was assigned to me and diligently took me through the steps and followed up with me promptly and regularly. Even when the first plan of action wasn''t what I was looking for he worked out a way that fit with my goals. It is so nice to be listened to and to feel supported by someone who actually cares about you as a customer.

When my hard drive sparked and smoke came out I thought I had lost all the pictures of my children!! Secure Data was able to recover all of them and Chris was great to work with. Thank you!!!

I contacted Secure Data Recovery regarding media recovery of a personal computer that no longer functioned due to expansion and deformation of an old battery. The data I wanted recovered was primarily old photos and other similar media…nothing of huge importance, but things that I just really couldn’t bear to lose forever if there was any way I could recover it.

Scott [Moses] contacted me via telephone following my inquiry and was very clear in explaining that it could cost as little as ~$475, but depending on the device and recovery methods needed, it may be more.

Getting my laptop to them was super simple and surprisingly painless! A few days later Scott again contacted me and let me know that it would cost over $1000 to recover my data (not including return shipping and media storage device costs). I sadly explained to him that this was an amount of money that I was just not prepared to pay and I came to terms with never seeing some of those photos again.

Scott replied and asked what my budget was. I told him I just couldn’t do it, but he persisted! I explained to him that I was mentally prepared to pay around $500 but I just couldn’t do much more than that. He said that he could work with me and his team to find a way to get the recovery done in off-peak hours. It would take longer, but it would cost much less money.
I agreed, and just a couple weeks later, he had given me a tracking number and my package arrived the next day. I ended up paying ~$600 total.

Had Scott not been politely and professionally insistent that he could help me, I never would have seen a lot of that media ever again. I understand that I am not the target customer for Secure Data Recovery, so the fact that Scott was easy to work with, personable, and persistent in finding mutually beneficial terms meant a lot.

I would choose this company (and Scott!) again and I would highly recommend them!