Our Customer Service is Always Ready
Data loss doesn’t wait for any particular time. So, our customer service line is always listening for your call 24/7. When you send your media to us, whether directly or through one of our many drop-off locations, you’ll get a risk-free diagnostic evaluation and zero-obligation price quote. You’ll also get to rest easy knowing that your data is safe in the hands of the industry leader in data recovery and data privacy.
Our specialists are trained to work with any media, from laptops to servers. So thorough is our training and methods in data recovery, we’re confident that we can get your data back. Should your data prove impossible to recover, we can assure you that it’s impossible for anyone else to get it back because we’ve exhausted every possibility. But if you don’t get your data, you won’t have to pay the recovery service fee. That’s our “no data, no recovery fee” guarantee. Studying at University of the Pacific? You can qualify for a 10% student discount.
Our dedication to making our clients and transparent practices is why the Better Business Bureau has seen fit to award us with an A+ Rating as a company. We’re always seeking new and better ways to serve, and we think you’ll find us worthy of this award.
BBB of Los Angeles Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Industry Expertise and Stringent Practices
Our strict adherence to the industry requirements is why we can ensure that every job is done to the best of our ability. The certifications we’ve earned are also a testament to how well we treat our customers. Our Class 10 ISO 4 Cleanrooms help reduce harmful dust, making it easier for our technicians to work with your media. Thanks to our SSAE 18 Type II certification, you can rest easy when it comes to your data privacy. As a GSA Approved Contractor, you’ll be pleased to know that even governmental clients entrust us with their media when they need a data recovery service.
Data Loss Happens—Protect Your Digital Estate
Your digital estate can be in danger at any point in time. While data loss can happen suddenly, there are usually warning signs that can alert you to when it’s beginning to occur. When data loss begins to encroach upon your media, you may notice some of these:
- Programs refuse to execute or crash abruptly
- Repetitive blue screen of death errors
- Odd clicking sounds come from the hard disk drive while in operation
Should you catch any of these signs, don’t hesitate. Call us at 1-800-388-1266 and let Secure Data Recovery preserve your digital estate.