Strict Security Protocols
We take privacy seriously when dealing with our client’s media. That’s why we have a variety of security certifications and are regularly audited to ensure we are meeting industry standards. Our company is:
- SSAE 18 Type II Certified
- Privacy Shield Certified
- TRUSTe Verified
- GSA Approved
In addition to our security protocols, we operate out of a Class 10 ISO 4 Cleanroom to give the people of San Bernardino the best chance at a full recovery. Our engineers have decades of experience dealing with all types of operating systems including Windows, MAC, Linux, Android, and more. We employ Apple Mac Certified Technicians and our expertise along with our top-notch facilities earned us the Better Business Bureau’s A+ rating.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
Representatives Available 24/7
Our customer service representatives are available 24/7 through our phone lines to set up your case, answer any questions, and guide you through the recovery process. Once your case is set up, customers can conveniently access our online portal to see updates on the progress of their device. Our standard service comes with free diagnostics and we offer emergency services with an average turnaround time of 48 hours. Every case we receive is given a diagnostic report with estimated turnaround time and price point. After reviewing the report, you are under no obligation to continue. Secure Data Recovery has a success rate of over 96% and stands by our no data, no recovery fee guarantee.
We Deal With All Data Loss Scenarios
Regardless of how your device was damaged or lost data, our engineers can help San Bernardino with their recovery from all devices including HDD, SSD, flash drives, mobile phones, and more. Some of the data loss scenarios we see regularly include:
- Physical Damage Including Environmental Damage from Smoke or Water
- Accidental File Deletion
- Failed Read/Write Heads
- Platter Damage
If your device exhibits any of the symptoms above, power the device down to avoid further damage. Under no circumstances should you open your hard drive or attempt a DIY recovery as this can render your data unrecoverable. Call Secure Data Recovery immediately at 1-800-388-1266 to start your case.