Trusted Customer Service
Our customer services representatives are available 24/7 to take your call and start a recovery case for you. Once your device is sent in for evaluation and recovery, you can monitor case progress using our convenient online customer portal. We offer free diagnostic evaluations for damaged media to provide a no-obligation price quote and estimated turnaround time. There are several different service levels to choose from that fit your recovery timeline including an emergency service with an average turnaround of 48 hours. If you are attending Chapman University or Santiago Canyon College, you may qualify for our 10% student discount.
The engineers at Secure Data Recovery have decades of experience and have dealt with all operating systems including Linux, Unix, Windows, iOS, and more. We also invest heavily in our R&D team to find recovery methods for existing and emerging media.
Most Certified Recovery Company
Secure Data Recovery is the most certified company in the industry with SSAE 18 Type II Certification, meaning a third party audits us on a regular basis to ensure we meet industry standards. Our facilities also include a Class 10 ISO 4 Cleanroom to limit the number of dust particles in the air, thus protecting your media from further damage. We also have the following:
FIPS 140-2 Level 3 Data Handling Practices
We take security seriously and are the only company to return your data to you on a hardware encrypted storage device to ensure your sensitive information is protected from the beginning of the recovery process to the end.
Common Failure Scenarios
Our engineers have seen all types of failure scenarios for damaged media both physical and logical. Some of the common failures we see are:
Physical damage from fire, water, or dropping
Failed RAID rebuild or DIY recovery attempt
Call the experts at Secure Data Recovery for all of your data recovery needs in Orange, CA at 1-800-388-1266.