Excellence in Customer Care
Device failure can happen to your phone while you’re driving to work, or it can happen to your home desktop computer at midnight while you’re doing some last-minute work. No matter when data loss strikes, you can count on our 24/7 customer service line to be ready to help. When you send us your media directly or use one of our over 150 drop-off locations, we’ll give you a risk-free diagnostic evaluation and a price quote at zero obligation.
Just as technology advances, so does data loss. That’s why our R&D department is always looking to find new ways to recover your data. That way our certified engineers will have every means possible to recover your data. We’re so thorough in our work that should your data somehow still prove unrecoverable, we can guarantee you that no one can get your data back. But then you won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee. Are you studying at UC Davis? You can also qualify for our 10% student discount.
In recognition of our amazing quality of service and exemplary customer care, the Better Business Bureau has awarded us with an A+ Rating.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
The Most Qualified Data Recovery
Each of our many certifications plays a large part in our success. Thanks to our many stringent practices, we’re able to provide top-quality service to all our customers. Our Class 10 ISO 4 Cleanrooms provide the right environment for working on media by keeping airborne dust to a minimum. Meanwhile, our SSAE 18 Type II Certification helps ensure that your data privacy will be maintained. Our FIPS 140-2 Level 3 Data Handling Practices means that when it’s time to send your recovered data to you, it’ll be kept secure in our award-winning hardware-encrypted transfer media.
Hold on to What’s Important in North Davis, CA
While data loss can sometimes strike in a sudden fashion, it’s often not a very subtle thing. If you pay attention, you can spot its approach before things get worse. Here are some warning signs of device failure:
- Frequent Blue Screen of Death Errors
- Hard disk drive is making strange clicking sounds when running
- Your programs are not executing properly or are crashing a lot
Should you catch any of these signs of impending data loss, call Secure Data Recovery at 1-800-388-1266.