Top-Ranking Customer Service
Data loss can happen when you least expect it, that’s why our customer service line is open 24/7. When you send your media to us, either directly or using one of our over 150 convenient drop-off locations, we’ll offer you a risk-free diagnostic of your media along with a price quote at no obligation. We know data loss can be stressful, we aim to make the recovery process as stress-free as possible.
Our certified teams are always discovering the latest methods in data recovery so we can exhaust every possible means of recovery for your device. If somehow your data still proves unrecoverable, we can promise you that no one else can recover your data. But then, you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
In recognition of our amazing customer service and dedication to upholding industry-leading standards, the Better Business Bureau has awarded us with the prestigious A+ Rating as a company!
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
Industry-Leading Best Practices, Best Results for Your Data
Thanks to our many certifications, we’re able to maintain a set of stringent standards, and results, that our competitors can’t match. With our state-of-the-art Class 10 ISO 4 Cleanrooms, harmful airborne particles are kept to a minimum, further maximizing our chances of success as we work on your media. Our FIPS 140-2 data handling practices mean that your data will be kept secure as it is sent back to you in our award-winning, hardware-encrypted transfer media. Here’s a list of our other certifications that keep us in the lead:
- SSAE 18 Type II Certification
- GSA Approved Contractors
- SAS 70 Audit Compliance
- EU-U.S. Privacy Shield Certification
- PCI Security Standards
Defend Your Data with the Best in North Pinal, AZ
Data loss can happen to your valuable devices in a variety of ways. Sometimes it comes in the form of an accident, such as an electrical event caused by a terrible power surge. Other times, data loss can occur when your hard disk drives age and begin to fail. Then there are those who actively try to bring harm to others with the use of malware viruses, which can corrupt and destroy vital files.
Regardless of how the data loss happens, the experts at Secure Data Recovery can get your data back along with your peace of mind. Call us at 1-800-388-1266 and start a case today.