Service for the People of Mountain Brook
Mountain Brook residents can count on the customer service representatives to walk them through the recovery process, answer questions, and provide updates on their case through our 24/7 phone lines. We provide several service options to fit your time and budget and provide a diagnostic report with estimated turnaround and price point with every case. Our standard service comes with free diagnostics and those who need their data back fast can choose our emergency service option with an average turnaround of 48 hours. The city of Mountain Brook supports veterans with the Alabama Veterans Memorial, and Secure Data Recovery follows suit with a 10% discount for military personnel.
Our engineers work around the clock to perform file retrieval on SSDs, HDDs, flash drives, mobile devices, and more. We continually work to create new methods of recovering data on even the most difficult piece of machinery. Every case we receive is backed by our no recovery, no fee guarantee. After accepting our outline of the price point, we will never change that number, even if the media device needs work beyond what was estimated. Our commitment to transparency was recognized by the Better Business Bureau with an A+ rating.
BBB of Birmingham Alabama Accredited Business with an A+ Rating
The BBB issues company reviews to report accreditation levels and ratings. Our latest review details the standards that led to our top rating of A+.
» Verify our current BBB Rating
Security Controls for your Data
We perform our recoveries in a Class 10 ISO 4 Cleanroom, which is the most secure place for your media to be when damaged. We have five Cleanroom labs across the country and over 150 drop-off locations for client convenience. Our facilities are audited by third-parties on a regular basis and ensure we are meeting industry standards. This, in addition to our other certifications makes us an industry-leader.
- SSAE 18 Type II Certified
- Privacy Shield Certified
- PCI-DSS compliant
- Apple Mac Certified Technicians
- Manufacturer Approved and more
If Your Digital Device Stops Working
When your media device fails, turn it off immediately to prevent possible overwriting of your data. Possible signs of damage include clicking sounds, file corruption, missing files, physical damage from environmental circumstances, and more. If you notice any of these symptoms call Secure Data Recovery at 1-800-388-1266 to start your case today.