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RAID 5 Crash Disrupts Real Estate Operations

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Miriam Velasco is Vice President of VLP Holdings, a property management company based in Miami, Florida. Recently the RAID 5 server used to store critical business files, including accounting database files, went offline. She initially thought it might be a problem with the server’s Windows operating system.

Ms. Velasco reached out to Secure Data Recovery services through one of our authorized local partners. She arranged to ship the server’s three 500 GB Dell Constellation hard drives to our data recovery center for a free comprehensive diagnostic to determine the cause of data loss and whether her lost business data could be recovered.

Diagnostic Analysis

Upon receipt of Ms. Velasco’s drives, our expert technicians determined that they had multiple read and reallocation errors, which can be a sign that a drive is at risk of imminent failure. The drives had also lost their RAID configuration, which would require manual repairs. After receiving authorization to proceed with data recovery operations, each drive was successfully cloned in a certified Class 10 ISO 4 cleanroom.

Our development team then used custom utilities to restore the RAID configuration and perform database data recovery. All user data was then extracted using custom utilities modified specifically for this data recovery case. The recovered data was then moved to a secure storage server.

Successful Database Recovery

Every data recovery case has its own challenges, and database data recovery can require a complex set of tools and techniques. Secure Data Recovery Services’ expert engineers were able to successfully recover all of VLP Holdings’ lost files, amounting to 257 GB of business documents and QuickBooks accounting files.

All recovered data was extracted to a FIPS-validated and hardware-encrypted SecureDrive BT 500 GB external storage device for secure return shipment to VLP Holdings. Secure Data Recovery Services is the only professional data recovery service provider that offers this level of security for the safe return of recovered data.

Secure Data Recovery Services has built a reputation as the most trusted name in the industry. Our data recovery engineers specialize in successful data recovery from every type of digital storage device, from HDDs, SSDs and microSD flash memory cards, to smartphones, laptop computers and RAID/NAS servers.

Call us at 800-388-1266 for a free consultation. We offer every customer a free comprehensive diagnostic and no-obligation price quote. We also maintain a documented 96% successful recovery rate, the highest in the industry. If for any reason we can’t recover your data, you pay nothing. That’s our “no data, no recovery fee” guarantee.

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