Hard Drive Recovery
Since 2007, we have set the standard for hard drive recovery and maintain a 96% success rate. We specialize in retrieving data from damaged or defective hard disk drives (HDDs) regardless of failure or model. Our experts have decades of experience resolving the most common and complex data loss scenarios. From the outset, we have returned billions of critical files to people and organizations of all sizes. Trust the industry leaders with a No Data, No Recovery Fee guarantee, and a secure, transparent process.
We Helped Thousands Get Their Lost Data Back
With over 5,806 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
View AllReliable Hard Disk Drive Data Recovery
We get that data loss is stressful. That is why we strive to deliver the peace of mind and results that our customers have come to expect. Since 2007, we have completed over 100,000 recoveries. After more than 16 years, we still treat each drive that enters our state-of-the-art labs with care and precision. It does not matter if your hard drive failed or you need to recover permanently deleted photos. You might even have a severely corrupted file system across several disks in a storage system. Whatever it is, we have seen it, and we can get your data back.
We recognize that the expense of data recovery can be an essential factor for many of our clients. Because of this, we remain committed to fair and clear pricing that considers the urgency and complexity of each case. We treat all cases with the utmost care and precision. It is our dedication to quality and customer satisfaction that sets us apart.
What To Expect With Secure Data Recovery:
Retrieve Data From Any Hard Disk Drive
We partner with all major storage manufacturers and other hardware and software companies to best assist you. These partnerships can provide us with access to resources and produce better outcomes. Plus, in many cases, our service does not void a valid warranty, meaning you could receive a replacement drive. Despite improved hard drive performance in the past decade, data loss still affects almost 26% of users worldwide. When a digital disaster happens, you want a partner with the knowledge and tools to reverse data loss. From legacy or modern hard disk drives. Regardless of your brand, model, operating system, or file system. Here’s a small selection of our partners.
Internal and External Hard Drive Recovery
As the authority in hard drive recovery, we have advanced tools and techniques for every disk type. In addition, we possess a large stock of donor parts for a wide range of brands and models. Even those that are rare. As a result, we can repair and recover files from failed hard drives regardless of maker, form factor, or interface. We are the leader in external hard drive recovery because we understand their design and failure modes. Our expert services also include desktop and laptop data recovery for internal hard drives. We can also restore data on any servers that feature hard drives.
Examples of Supported Hardware:
- 2.5-inch and 3.5-inch HDDs
- SATA and PATA
- SAS
- SCSI
- USB, Thunderbolt, and eSATA
Learn more about data recovery for different types of hard drives.
Enterprise Data Recovery
Some storage systems have multiple hard drives to fulfill specific needs. We can handle complex data loss cases that involve more than one disk. Our flexible enterprise data recovery options serve businesses and systems of all sizes. Whether you require SAN, NAS, or RAID data recovery, we have you covered. We also specialize in VMWare data recovery and other platforms that often use hard drives. Our team can retrieve and repair files from corrupted, damaged, or deleted virtual machines and snapshots. We even offer emergency, on-site, and remote service to reduce downtime. Call now, and we can quickly get you back online.
Verified Reviews
Passport Recovery
I lost all access to my western digital passport hard drive due to corruption issue. I reached out to secure data recovery and got Jonathan. He’s been super through the whole process from determining what was wrong to what could be recovered to getting the hard drive back to me lots of data that is important to my work on that hard drive, customer service was great. Recovery time was quick. Would ... Read More
Saved. The. Day!!!
Can''t say enough good things about my experience with Secure Data Recovery. I had an external RAID that had multiple drive failures and I thought I''d lost a decade of my family''s photos, projects, etc. forever. Jake Gambatese was with me the whole way — from when I first reached out, to dropping off the drive, through the steps of recovering the data, and following-up when I got all those preci... Read More
Hassle-free data recovery
I was hesitant approaching Secure Data Recovery because of some of the initial reviews I''ve read on reddit. Despite this, I entrusted them to recover data from my corrupted 10 year old external hard drive. Eric Dvorin was assigned to my case and communicated with me with each step of the process. Not only was he an excellent communicator and knowledgeable about my case, but he was very accommodat... Read More
The Go-To for Data Recovery
Eric Dvorin has assisted me on multiple recovery operations and each time I reach out, I know that we''re in good hands!
With drives and cases where things can seem almost impossible to recover, Secure Data Recovery never fails to produce everything we''re looking for and more when it comes to data recovery!
I receive constant communication and updates about my drives, and n... Read More
Great Service, Great Value...Great Company!
Secure Date Recovery Services are life savers! They are great! Great customer service. Great value. Fast responses. I cant recommmend them enough. Do not hesitate to reach out to them with any of your needs, they will not dissapoint. Eric was great and got all of my data back! Great Company.
IF YOU LOSE YOUR DATA, USE THIS COMPANY
After dropping my external hard drive, I tried to have the data recovered at a local data recovery lab and was told that the drive had catastrophic failure, and that the data would not be able to be recovered. The news was devastating, as most of my cherished memories with my brother who recently passed away were located on the drive.
Not willing to give up; I did a google search, and foun... Read More
Find Secure Data Recovery near you
The Trusted Hard Drive Recovery Company
While your case might be challenging, we are here to help. Our unique expertise is a product of extensive experience, technical ability, specialized tools, constant research, and relentless dedication. Those qualities allow us to achieve the best outcomes in a short amount of time and develop custom solutions.
Our people
Our process
Our facilities
Our security
Understanding HDD Data Recovery
Hard disk drives are a complicated storage device with a long history. Although introduced in 1956, they still store most of the world’s data. Yet many people take these disks for granted. Because the average person does not need to know how a hard drive works. But the data recovery service you choose should know them better than anyone. It is why we invest so much effort into understanding the science behind hard drive design. That commitment and expertise allow us to evolve with the latest tech and continue to provide extraordinary results.
Hard Drive Failure
Even the best hard drives are not immune to sudden data loss or catastrophic failure. We can sort hard drive failures into logical errors, physical damage, or mechanical issues. Each type consists of several scenarios that impact the device in different ways. These failure modes might include deleted or encrypted data, a damaged platter from a head crash, or a seized motor. Some failures might be difficult to detect, while others could lead to a clicking, grinding, or beeping noise. A hard drive can also have a number of problems that lead to its failure. The following list represents a few of the most common causes of data loss:
- Deletion
- Encryption
- Reformatting
- Malware
- Ransomware
- Platter Damage
- PCB Damage
- Firmware Damage
- Water Damage
- Fire Damage
- Head Crash
- Motor Failure
- Bearing Failure
- Actuator Failure
- Stiction
Stop using and power down your computer as soon as you notice potential hard drive failure.
We are ready to reunite you with your important data. Our skilled engineers can recover data from hard drives despite significant logical errors, physical damage, or mechanical issues. Data loss does not have to become permanent. Start your case today and reclaim your missing files.
Hard Drive Repair
Hard drive repair is frequently required to recover data from a malfunctioned disk. Our specialists can access cutting-edge tools, thousands of replacement parts, and a certified cleanroom for invasive procedures. As a result, we can often return your broken hard drive to a working condition regardless of damage or failure. Once restored, our engineers can extract and transfer your important files to a new device.
Our team is ready to repair your disk. Whether you need us to safely replace the read/write heads with a comb or transplant an entire assembly.
How To Recover Data From a Dead Hard Drive
Step 1: Shut Down the Computer
Your hard drive constantly processes and stores data. That means every second counts when it comes to data recovery. Shutting down your computer at the first sign of trouble can minimize data loss and save priceless files. Hard drive clicking and beeping can indicate severe issues with the disk that need to be addressed by a professional. However, abnormal noises are not the only warning sign. You could have access issues if your file system corrupts or encounters bad sectors. Do not try to recover essential files from a failing disk, as it could worsen data loss. Call an expert before acting.
Step 2: Check Connections
You can open your desktop or laptop and inspect the hard drive’s cables if it is suddenly undetected. Ensure a firm connection to each port. Replace power or data cables that appear damaged and restart the computer.
Step 3: Enter the BIOS
Consult your product manuals and press the assigned key during the boot process to access the BIOS. Navigate through the BIOS using the arrow keys and find the settings related to storage devices and boot options. The menu’s name depends on the BIOS/UEFI version. Confirm the operating system recognizes the hard drive. If the system detects the disk, review the boot sequence. Otherwise, change modes, enable ports, and update firmware if possible.
Step 4: Insert HDD Into Enclosure
Remove the damaged drive from your desktop or laptop and place it in an external enclosure. Connect the device to a working computer through a USB port. You can now:
- Run diagnostic tools on the hard drive without destroying data
- Mirror the damaged disk to a target drive
- Scan the hard drive to see if software can recover lost data
Step 5: Use Data Recovery Software
If the computer detects the hard drive, you can download a free trial of SecureRecovery for Windows. SecureRecovery is a high-end file recovery software that we developed to be effective and easy to use. Before beginning, it scans the hard drive to determine if a software recovery is safe. The hard drive recovery software also previews recoverable files, so you know what to expect. If your files show up, you can buy a full license to restore them. With a full license, you can recover unlimited amounts of data. There are no forced upgrades or restrictions.
Note: Data recovery software cannot retrieve files from a hard drive with physical damage or mechanical issues. Those data loss cases require a hard drive recovery service. If you opt for software, do not install the program on the drive with data loss. Doing so could overwrite lost files you are trying to recover.
Our Successful Cases
While our service has evolved, our mission remains the same. We want to deliver the best results and quickest turnaround possible. No matter how hard the case is. And we back our work with a No Data, No Recovery Fee guarantee. These are just some of our satisfied customers. Real people who trusted us to help them when it mattered most.
Frequently Asked Questions
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How much does hard drive recovery cost?
The cost of data recovery depends on the difficulty. The price comes down to details like failure, model, and time investment required to recover the data. These factors are unique to your case. For that reason, we provide a free evaluation of your hard drive. Afterward, we present an exact quote that you can approve or reject. Your payment is due upon proof of recovery and will not exceed our quote. Call us to learn more.
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Do you have specialized facilities and tools?
Yes. We maintain world-class facilities that can resolve the most complex data loss cases. Our proprietary hardware and software allow us to retrieve data that used to be unrecoverable and we continue to innovate.
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Do you offer multiple service options?
Yes. In addition to our standard option, we have expedited and emergency data recovery services. Our emergency service has an average turnaround of less than 48 hours. We also offer on-site and remote data recovery services for unique situations.
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Are your results guaranteed?
Yes. That’s our No Data, No Recovery Fee guarantee. In the event we cannot recover your data, you pay nothing.
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How long does it take to recover data?
It depends on the service. Our emergency service has an average turnaround time of less than 48 hours. Expedited service typically takes between 4 and 6 business days. Our standard service turns around between 7 and 12 business days.
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How do you return my recovered data?
We return your recovered data on a storage device of your choice upon payment.
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Can I recover my files with free data recovery software?
Yes, in some instances. However, data recovery software does not work on hard drives with physical damage or mechanical issues. It can even complicate cases with logical errors. Software is best suited for recovering deleted files or retrieving data from a lost partition. Make sure you understand all the risks before using file recovery software.
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